Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Organisation may include:
commercial enterprises
community
government
non-commercial enterprises
not-for-profit
religious organisations
Exercises may include:
drills
scenario planning
Risk may include:
aeronautical
armed hold-up
biological
chemical
civil disturbance
disability/death of key person
economic
electronic
erosion
explosion
fire
fraud
hazardous materials
industrial accident
infrastructure failure
market failure
natural disaster
operational collapse - insolvency
pandemic
pollution
privacy and confidentiality
radiological/nuclear
robbery and/or major vandalism
sabotage
structure failure
terrorism
transport accident
war
water
weather/climate change
Business impact assessment/s may include:
breach/reduction of customer service standards
cost/impact on existing and/or increased finance
escalating losses over time
impact of loss of business/resources
loss of revenue
potential fines/penalties/litigation costs
reputation/brand damage
statutory/regulatory breaches
Risk treatment may include:
activating evacuation plan
activating lock down procedures
activating workplace emergency management plan
personnel working from home
relocation of facilities
resource replacement
temporarily suspending activities
transferring activities
Emergency response strategies may include:
contact lists to report incident/s
documentation/reporting/recording procedures
evacuation plan
location of evacuation assembly point
lockdown procedures
names and responsibilities of wardens
personnel instructions for evacuation
process for accounting for personnel
workplace emergency management plan
Continuity strategies may include:
action required to resume critical business activities
contact lists of critical personnel and stakeholders
counselling
critical business activities and prioritisation of when they can/need to resume
list of resources
relocation to alternative worksite
resource replacement
treatment for critical business activities
Recovery strategies may include:
damage assessment
process for assessing loss and filing insurance claims
relocation of business to original location
salvage and restoration of records, infrastructure and premises
Business continuity plan/s may include:
introduction
organisational details
objectives
purpose
critical business functions
assumptions
processes
activation and stand down
responsibility
version control and maintenance
operational requirements
critical success factors
interdependencies
outage times
compliance
people
structure
roles and responsibilities
contact details
continuity arrangements
accommodation
resources
workarounds and alternative solutions
continuity management tasks
communications
other plans
Emerging risk may include:
act of god
civil unrest
communication with third party, e.g. phone call of bomb threat
environmental - human
insufficient finance
insufficient insurance
news bulletins
pandemic
terrorist
Incident may include:
biological contamination
chemical exposure
detection of any of the risks as listed previously
fire
flood

EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
demonstrated understanding of own role in relation to wider business continuity requirements in the organisation
demonstrated understanding of risk and the business continuity management framework processes and policies as they apply in the organisation
participation in contributing to improving business continuity management framework processes within the organisation

Context of and specific resources for assessment
Assessment must ensure:
access to workplace documentation relating to risk management
access to business continuity management framework, business impact assessments and strategies

Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the participant
review of documentation outlining risk context and organisation's processes and outcomes
work based projects or case studies
scenarios
oral or written questioning to assess basic knowledge of Australian standards for risk management and business continuity

Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.