Unit of competency Outline

Date retreived
22/07/2026 1:18 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Provide multimedia support

Provide multimedia support

Unit of competency
National Code
CULDMT301A
State Code
D9401
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
20/12/2011
View on TGA
State Implementation and Classification
Approved Date
04/07/2014
Field of Education
080905 - Practical Computing Skills
Original Release Date
04/07/2014
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to use a range of multimedia equipment and programs at a non-specialist level.
Notes
Elements and Performance Criteria
1. Use multimedia equipment and programs
  • 1.1 Select appropriate multimedia equipment and programs for a given purpose
  • 1.2 Identify work health and safety (WHS) issues associated with multimedia and take appropriate action to prevent injury or accident
  • 1.3 Set up and operate multimedia equipment and programs according to organisational procedures
  • 1.4 Use general features and functions of multimedia equipment
  • 1.5 Assist customers and colleagues to use multimedia equipment and programs safely and according to organisational procedures
2. Maintain multimedia equipment and programs
  • 2.1 Identify and correct minor operational faults according to organisational procedures
  • 2.2 Implement routine preventive maintenance, including making arrangement for repairs
  • 2.3 Identify situations where specialist assistance is required and take appropriate action
3. Report on use of multimedia equipment and programs
  • 3.1 Gather information from colleagues and customers on problems with the use of current multimedia equipment and programs
  • 3.2 Source and assess information on available multimedia equipment and programs, products and services based on feedback and intended use
  • 3.3 Make recommendations for the purchase of new or replacement items where appropriate
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Multimedia equipment and programs are constantly changing, and the range used will depend on the workplace and may include both hardware and software:
audio technologies, such as:
amplifiers
CDs
microphones
podcasts
CD burners
computer games
current and emerging web technologies
data projectors
digital and satellite television technologies
digital cameras
gaming consoles
high definition and 3-D televisions
interactive whiteboards
online media technologies, such as laser shows
personal computers, laptops, hand-held devices and organisers
scanners
set-top boxes
software programs
video technologies, such as DVDs.
Work health and safety issues may relate to:
electrical and fire safety
ergonomic working arrangements in relation to furniture and equipment
safe manual-handling practices
safe storage of chemicals and harmful substances
use of personal protective equipment (PPE)
use of mechanical aids, such as:
automated systems
lifts
trolleys.
General features and functions of multimedia equipment are:
accessible to general users without a high level of specialist knowledge
frequently used by non-specialists.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
use current multimedia equipment and programs
assist others to use multimedia equipment and programs
correct minor operational faults
report on the use of multimedia equipment and programs and make recommendations for upgrading.
Context of and specific resources for assessment
Assessment must ensure access to:
a current range of multimedia equipment and programs and associated software applications
audiovisual equipment.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance
direct observation or verified evidence of the candidate using multimedia equipment and programs
verbal or written questioning to assess knowledge of work health and safety issues and equipment and program features.
Assessment methods should closely reflect workplace demands and the needs of particular client groups (consider the requirements of different age groups, clients with English as a second language, clients with disabilities, remote library users, etc.).
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
BSBOHS301B Apply knowledge of OHS legislation in the workplace.
Replaces
State Code National Code Title Type
D1783 CULLB307C Use multimedia Unit of competency
Replaced By
State Code National Code Title Type
AWG18 BSBLIB303 Provide multimedia support Unit of competency