Unit of competency Outline

Date retreived
22/07/2026 1:06 PM AWST

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Consolidate and conclude the mediation process

Consolidate and conclude the mediation process

Unit of competency
National Code
CHCMED416B
State Code
D2596
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
05/05/2009
View on TGA
State Implementation and Classification
Approved Date
19/02/2010
Field of Education
090513 - Counselling
Original Release Date
19/02/2010
Nominal Hours
30
Description
DescriptorThis unit describes the knowledge and skills required for mediators to conclude the session and support the implementation of any agreement
Notes
Elements and Performance Criteria
1. Assess the level of agreement
  • 1.1 Accurately assess when agreement has been reached or when it is not possible
  • 1.2 Confirm clarity of parties' understanding of any agreement
  • 1.3 Confirm clarity of parties' understanding of their roles and responsibilities
  • 1.4 Support parties in reaching agreement across the final impasses and gaps
2. Provide information and referral
  • 2.1 Discuss information on further dispute resolution options within the agency system if agreement is not reached
  • 2.2 Outline the option for legal advice as one way of managing any lack of agreement
  • 2.3 Apply appropriate case management guidelines with parties
3. Document and communicate outcome
  • 3.1 Accurately record agreements and outstanding issues
  • 3.2 Agree on process to communicate the outcome of the mediation to third parties
  • 3.3 Specify actions to support implementation of the mediation and seek agreement between all parties to the dispute
  • 3.4 Ensure mediation outcomes reflect shared responsibility and short/long term and contingency plans
No information
No information
Replaces
State Code National Code Title Type
S3183 CHCMED406A Consolidate and conclude the mediation process Unit of competency
Replaced By
State Code National Code Title Type
WC939 CHCMED416C Consolidate and conclude the mediation process Unit of competency
State Code National Code Title Type
C768 PSP40104 Certificate IV in Government Qualification