Elements and Performance Criteria

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Information may include:
legislation, guidelines and awards
organisation, legal and policy materials
client information
market trends
media reports
registries and file records
library materials
financial records
basic statistical information
human resources/personnel records
asset records
meta-data
Sources of information may include:
those internal to the organisation such as:
intranet
databases/files
library collections
internal publications
annual reports
newsletters
other staff
those external to the organisation such as:
Internet
local, state, national and international libraries and archives
other organisations' publications
staff in external organisations
Legislation, policy and procedures may include:
Commonwealth and State/Territory legislation, standards and guidelines especially relating to privacy, confidentiality, freedom of information, security, fraud control, copyright, intellectual property
government policy
public sector code of ethics
national standards
Australian standards such as records management, knowledge management, risk management
the organisation's policies/practices/code of conduct
Analysis of information may include:
qualitative analysis
quantitative analysis
critical analysis
problem solving
matching
statistical analysis
mathematical calculations
forecasting
Presentation of information may include:
routine reports and submissions
briefing notes, Ministerials
proposals, project plans
articles and promotional material
tabular or graphical presentation
overhead transparencies
slideshow data presentation
face-to-face
telephone
Information systems may include:
file/records management systems
personnel/human resources systems
specific purpose databases
library systems
data warehouse systems
web sites
financial information systems
workplace communication systems

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPCRT407A Undertake court listings
PSPETHC401A Uphold and support the values and principles of public service
PSPFIN401A Use public sector financial processes
PSPFRAU401B Monitor data for indicators of fraud
PSPGOV402B Deliver and monitor service to clients
PSPGOV403B Use resources to achieve work unit goals
PSPGOV404B Develop and implement work unit plans
PSPGOV405B Provide input to change processes
PSPGOV407B Provide a quotation
PSPGOV417A Identify and treat risks
PSPGOV422A Apply government processes
PSPIM401A Conduct initial claim assessments
PSPLEGN401A Encourage compliance with legislation in the public sector
PSPPM404A Carry out simple project activities
PSPREG411A Gather information through interviews
PSPREG412A Gather and manage evidence
PSPSEC405A Handle security classified information
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of Employability Skills as they relate to this unit
information gathered and analysed in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to information research, presentation and management
access to electronic information/records management systems
Case studies and workplace scenarios to capture the range of situations likely to be encountered when gathering and analysing information
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when gathering and analysing information, including coping with difficulties, irregularities and breakdowns in routine
information gathered and analysed in a range of (3 or more) contexts (or occasions, over time).
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations.
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
portfolios
projects
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments