Unit of competency Outline

Date retreived
21/07/2026 11:44 PM AWST

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Arrange funerals

Arrange funerals

Unit of competency
National Code
SIFFFNL005
State Code
WG617
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/06/2013
View on TGA
State Implementation and Classification
Approved Date
20/06/2014
Field of Education
110399 - Personal Services, N.e.c.
Original Release Date
20/06/2014
Nominal Hours
50
Description
This unit describes the performance outcomes, skills and knowledge required to identify funeral needs and make appropriate funeral arrangements. It applies to funeral directing staff whose primary role includes arranging funerals locally, interstate or overseas. It involves working autonomously and coordinating the work of others and ensuring that all work is carried out according to work health and safety, relevant legislation and workplace policies and procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify funeral needs.
  • 1.1 Consult client to determine funeral service location and identify special requirements.
  • 1.2 Explain range and cost of funeral arrangements to client.
  • 1.3 Offer option of viewing the deceased and explain relevant guidelines.
  • 1.4 Confirm funeral arrangements with client.
2. Carry out funeral arrangements.
  • 2.1 Collaborate with relevant funeral personnel to negotiate funeral and burial or cremation scheduling arrangements.
  • 2.2 Liaise with appropriate contractors and agencies to determine their needs and requirements.
  • 2.3 Consult with client to finalise and confirm funeral arrangements.
  • 2.4 Identify and organise required resources.
  • 2.5 Brief associated staff members on funeral arrangements and their roles and responsibilities.
3. Review and finalise funeral arrangements.
  • 3.1 Prepare and complete documentation in consultation with client and obtain client’s endorsement.
  • 3.2 Receive and review completed funeral documentation.
  • 3.3 Confirm costs and payment arrangements.
  • 3.4 Maintain contact with family to ensure changes to arrangements are identified and addressed.
No information
No information
Replaces
State Code National Code Title Type
S7057 SIFFNL003A Arrange funerals Unit of competency