Elements and Performance Criteria

State and Federal legislation and relevant Guidelines include, but is not limited to:
Federal New Apprenticeships Incentives Guidelines
Guidelines on establishing New Apprenticeships, issued by State Training Authorities
State Government Incentives Guidelines
Industry Incentives Guidelines

New Apprenticeships supporting information can include, but is not limited to:
Copy of Training Contract
Copy of Training Plan
Fact sheets
Incentives claims forms
Brochures
Marketing materials of own organisation

Necessary information collected at the visit can relate to, but is not limited to:
Receipt of incentives
Implementation of Training Plan
Attendance of New Apprentice at workplace and training
Conduct of New Apprentice
Training Record information
New Apprenticeship Centre services

Irregularities can include, but are not limited to:
Cancellation or suspension of training
Incentives not received
Training Plan not commenced or followed
Training Record Book not completed
Poor workplace performance by New Apprentice

Relevant records include, but are not limited to:
Federal government New Apprenticeship database
Database and files of own organisation

Critical aspects of assessment must include:
Demonstrates knowledge of Federal and State Guidelines relevant to establishing and monitoring New Apprenticeships
Demonstrates ability to conduct monitoring visit, including completion of Checklist
Must be able to correctly record outcomes of visit in relevant databases

Essential knowledge required includes:
Knowledge of Federal and State New Apprenticeships Guidelines
Knowledge of organisational policies and procedures relating to the establishment and monitoring of New Apprenticeships
Knowledge of incentives and other assistance available to employer and New Apprentice including Disabled Apprentice Wage Support Scheme

Essential skills include:
Reading and writing skills - literacy competence required to complete forms and checklists, check Training Records, make file notes, and report incidents of irregularity in training arrangements
Oral communication skills - language competence required to provide and elicit information from New Apprentice and employer regarding services of organisation, New Apprenticeship Guidelines and incentives. Assessors should look for skills in asking questions, providing clear information, listening to and understanding needs of New Apprentices and employers, and active listening skills.
Interpersonal skills required include working with others, empathy with clients and an ability to relate to persons from diverse backgrounds.
Numeracy skills may range from the ability to complete basic arithmetic calculations such as addition, subtraction, multiplication, and division to recording numbers.
Problem solving ability to address situations within responsibility of job role
Technology skills to use business equipment

Resource requirements include:
Access to appropriate workplace where assessment can be conducted or simulation of realistic workplace setting for assessment
Access to equipment and resources normally used in the workplace
Federal and State New Apprenticeships Guidelines
Information on incentives and assistance available to New Apprentices and employers through State and Federal governments and industry
Relevant organisational policy, guidelines, procedures and protocols

Method of assessment:
Observations
Questioning
Written assignment
Evidence gathered from the workplace environment
Case studies and scenarios as a basis for discussion of issues and strategies in addressing queries and complaints by employer and New Apprentice
Demonstration over a period of time to ensure consistency of performance

Context of assessment:
Evidence must include observation of performance in the work environment or in a simulated work setting.