Unit of competency Outline

Date retreived
22/07/2026 1:08 PM AWST

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Provide one-to-one instructions

Provide one-to-one instructions

Unit of competency
National Code
ICTICT441
State Code
OBU16
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/07/2020
View on TGA
State Implementation and Classification
Approved Date
15/01/2021
Field of Education
080303 - Human Resource Management
Original Release Date
15/01/2021
Nominal Hours
20
Description
This unit describes the skills and knowledge required to convey technical information to an individual client for their specific use.It applies to individuals who are competent in a wide range of general Information and Communications Technologies (ICT), and support clients in technical areas, including instructing others on an individual basis.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine client needs
  • 1.1 Identify learning needs of one-to-one instruction according to client requirements
  • 1.2 Define required one-to-one method of instruction delivery
  • 1.3 Determine any additional factors for one-to-one instruction delivery according to learning needs
2. Organise instruction resources and plan
  • 2.1 Determine required instruction resources according to instruction requirements
  • 2.2 Prepare and document instruction session according to learning needs and instruction requirements
  • 2.3 Provide instruction plan document to required personnel and seek and respond to feedback
3. Provide instruction
  • 3.1 Gather required resources according to instruction plan
  • 3.2 Provide instruction session according to instruction plan
  • 3.3 Document instruction session outcomes according to organisational guidelines and procedures
  • 3.4 Identify and refer further instruction requirements and training needs for client
4. Obtain client feedback
  • 4.1 Write and distribute evaluation feedback mechanism to client
  • 4.2 Retrieve, review and identify how client feedback can be incorporated for future instructions
  • 4.3 Report on instruction and client feedback evaluation and submit to required personnel
No information
No information
Replaces
State Code National Code Title Type
AUU50 ICTICT415 Provide one-to-one instruction Unit of competency
State Code National Code Title Type
BFF9 ICT40120 Certificate IV in Information Technology Qualification