Unit of competency Outline

Date retreived
22/07/2026 6:58 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Provide one-to-one instruction

Provide one-to-one instruction

Unit of competency
National Code
ICTICT415
State Code
AUU50
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
080303 - Human Resource Management
Original Release Date
16/09/2015
Nominal Hours
20
Description
This unit describes the skills and knowledge required to convey technical information to an individual client for their specific use.It applies to individuals who are competent in a wide range of general information and communications technologies (ICT), and support clients in technical areas, including instructing others on an individual basis.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine client needs
  • 1.1 Meet with client to determine learning needs and type of one-to-one instruction required
  • 1.2 Decide upon actions for delivery of one-to-one instruction
2. Organise instruction resources
  • 2.1 Determine the resources required to perform the instruction
  • 2.2 Prepare the instruction plan
  • 2.3 Acquire the resources according to organisational guidelines and prepare the resources for the instruction session
  • 2.4 Provide client with details of instruction plan
3. Provide appropriate instruction
  • 3.1 Provide instruction session to client, using identified instructions
  • 3.2 Document the instruction session according to organisational guidelines
  • 3.3 Refer further instruction requirements or training needs to appropriate person as required
4. Obtain client feedback
  • 4.1 Create or obtain an evaluation and feedback form or other feedback mechanism according to organisational guidelines
  • 4.2 Obtain client evaluation and feedback to ensure the requirements of the client are met
  • 4.3 Review client feedback and discuss suggestions with appropriate person
No information
No information
Replaces
State Code National Code Title Type
D7876 ICAICT415A Provide one-to-one instruction Unit of competency
Replaced By
State Code National Code Title Type
OBU16 ICTICT441 Provide one-to-one instructions Unit of competency