Elements and Performance Criteria

Range Description
The competency applies to the supervision of aircraft maintenance activities, including:
Scheduled maintenance
Unscheduled maintenance
Configuration changes
Modification incorporation
Repair.
Prescribed instructions, policy, procedures and/or regulatory requirements governing maintenance activities may include:
Manufacturers operating and maintenance manuals
CASA-approved enterprise operation manuals
Quality procedures and work instructions
OH&S policies and instructions including Material Safety Data Sheets
Management directives.

Explanation of Performance Criteria Phrases
1.
maintenance records
manufacturers' maintenance manuals and servicing schedules
computer maintenance data systems
service bulletins
airworthiness directives
modification incorporation instructions
repair instructions
observations and feedback from maintenance personnel and aircrew via Technical Log entries
Approved Maintenance Organisation (AMO) internal work instructions or directives.
2.
Personnel
Spares
Lubricants
Consumables
Tools
Special equipment
Personal protective equipment (PPE)
Associated equipment including various items of ground support equipment
Considerations regarding resources may also include:
required numbers of personnel and their availability
personnel qualifications, experience and authorisations
availability of the listed resources
3.
Fault diagnosis procedures
Troubleshooting
Damage assessment
Assessment of repair cost effectiveness
Assessment of replacement options
4.
Individual health and disability
Social psychology
Time pressure and workload
The physical work environment
5.
varying the extent of supervision according to the nature of the task and work conditions
allowance for qualification and experience levels within the team
allowance for human error and "Murphy's Law" ('If something can go wrong, it will.')
6.
resolution or referral to management of complaints and difficulties
resolution of conflict within the team
absence of team members from the job
maintenance of discipline in the performance of maintenance tasks
allowance for cultural diversity within the team
knowledge of relevant sections of industrial awards, enterprise agreements, and conditions of employment and service that apply to the particular workplace.
7.
The reinforcement of knowledge and skills gained in off-job training and guiding their application to specific on-job maintenance tasks.

Overview of Assessment
A person who demonstrates competency in this unit must be able to supervise maintenance activities, provide guidance/on-job training and manage human resources at team level while complying with all relevant legislative and regulatory requirements.

Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential that maintenance requirements are fully identified and that all applicable aspects of supervision, supervisor level human resource management and involvement in workplace training and competency assessment are identified and applied.
Evidence is required of underlying knowledge and skills in the supervision of maintenance activities, and in the associated compliance with airworthiness regulatory requirements. The ability must be demonstrated to apply supervisor level human resource management processes during supervision activities, deliver workplace training, and to record experience and evidence for competency assessment associated with completion of the Log of Industrial Experience and Achievement.
A person cannot be assessed as competent until it can be demonstrated to the satisfaction of the workplace assessor that the relevant elements of the unit of competency are being achieved under supervision, without intervention on a maintenance supervision task that includes Groups 1 to 7 in the Range Statement. This shall be established via simulated activities at the CASR Part 147 MTO and performance during supervised workplace activities.

Context of and specific resources for assessment
Competency should be assessed under supervision, without intervention in the work environment, and/or by use of approved simulated activities in a CASR Part 147 MTO, covering the full range of maintenance supervision, supervisor level human resource management and assistance with workplace training and competency assessment, as provided for in the Range Statement.
This unit must be linked in its assessment and application to those that apply to the exercise of Aircraft Maintenance Engineer Licence, Aircraft Maintenance Specialist Certificate or Aircraft Maintenance Technician privileges in the actual maintenance of aircraft.