Unit of competency Outline

Date retreived
22/07/2026 10:44 PM AWST

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Supervise civil aircraft maintenance activities and manage human resources in the workplace

Supervise civil aircraft maintenance activities and manage human resources in the workplace

Unit of competency
National Code
MEA113C
State Code
D4377
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
2.00
Current Release Date
23/01/2012
View on TGA
State Implementation and Classification
Approved Date
17/06/2014
Field of Education
080303 - Human Resource Management
Original Release Date
17/06/2014
Nominal Hours
80
Description
This is one of the units of competency that must be attained to progress from AME to the grant of an Aircraft Maintenance Engineer Licence, Aviation Maintenance Specialist Certificate or an Aircraft Maintenance Technician Authorisation. It covers the competencies required to supervise maintenance activities, apply human resource management practices applicable at the supervisor level, and contribute to workplace training and competency assessment.The skills and knowledge covered by the units of competency at Certificate IV level listed in the MEA11 Aeroskills Training Package for the qualification leading to the applicable Aircraft Maintenance Engineer Licence sought are prerequisite to the attainment of the elements of competency specified in this unit. This includes full coverage of the CASR Part 66 Avionics or Mechanical Syllabus subjects/topics listed in the Assessment Guidelines.
Notes
Elements and Performance Criteria
1. Plan maintenance for teams
  • 1.1. Maintenance tasks are identified and interpreted from available maintenance data or schedules in accordance with enterprise procedures
  • 1.2. Workload is organised in order of priority taking into consideration, where applicable, mandatory and optional maintenance tasks
  • 1.3. Timeframes are taken into consideration when prioritising maintenance tasks
  • 1.4. Required resources are obtained to facilitate planned maintenance tasks
2. Implement maintenance for teams
  • 2.1. Maintenance tasks are allocated to appropriate team members with consideration of individual's experience and qualifications
  • 2.2. Personnel are clearly briefed on their responsibility and function in the team
  • 2.3. Team members are correctly authorised to operate the required items of ground support equipment
  • 2.4. Team members are instructed to observe occupational health and safety requirements and all safety hazards are promptly identified and addressed
3. Provide guidance
  • 3.1. Guidance is provided to staff, appropriate to the maintenance task and individual's experience. This includes the communication of relevant maintenance data and procedures. Guidance is readily available, in person, as appropriate to the maintenance task
  • 3.2. Guidance is provided in determining the cause of difficult faults or faults not covered in maintenance manual fault diagnosis guides
4. Monitor maintenance quality
  • 4.1. Activities are checked and personnel are guided to ensure that maintenance is performed in accordance with the applicable documentation, policies and procedures
  • 4.2. Completed work including stages of maintenance are inspected for serviceability and prepared for certification on applicable documentation
5. Perform human resource management activities at the supervisor level
  • 5.1. Human factors affecting job performance are identified and responded to
  • 5.2. The possibility of maintenance errors is minimised
  • 5.3. Sound teamwork is maintained through an awareness of contributing factors
  • 5.4. Sound employment relations are maintained
6. Perform workplace training tasks
  • 6.1. On-job training is delivered
  • 6.2. The Supervisor's Verification portion of the Workplace History Sheets (Section 3) of the Log of Industrial Experience and Achievement is completed
  • 6.3. Expert witness verification of competency for Maintenance Training Organisation (MTO) workplace assessors is provided, when required
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Note
Range statements listed below are numbered to facilitate specification of the assessment requirements included in the Evidence Guide
Maintenance data or schedules
1. Maintenance data or schedules may include:
maintenance records
manufacturers' maintenance manuals and servicing schedules
computer maintenance data systems
service bulletins
airworthiness directives
modification incorporation instructions
repair instructions
observations and feedback from maintenance personnel and aircrew via Technical Log entries
AMO internal work instructions or directives.
Required resources
2. Required resources may include:
personnel
spares
lubricants
consumables
tools
special equipment
PPE
associated equipment including various items of ground support equipment
considerations regarding resources may also include:
required numbers of personnel and their availability
personnel qualifications, experience and authorisations
availability of the listed resources
Guidance in maintenance activities
3. Guidance in maintenance activities may include:
fault diagnosis procedures
troubleshooting
damage assessment
assessment of repair cost effectiveness
assessment of replacement options
Human factors affecting job performance
4. Human factors affecting job performance may include:
individual health and disability
social psychology
time pressure and workload
the physical work environment
The possibility of maintenance errors may be minimised
5. The possibility of maintenance errors may be minimised through:
varying the extent of supervision according to the nature of the task and work conditions
allowance for qualification and experience levels within the team
allowance for human error and 'Murphy's Law' ('If something can go wrong, it will')
Employment relations at supervisor level
6. Employment relations at supervisor level may include:
resolution or referral to management of complaints and difficulties
resolution of conflict within the team
absence of team members from the job
maintenance of discipline in the performance of maintenance tasks
allowance for cultural diversity within the team
knowledge of relevant sections of industrial awards, enterprise agreements, and conditions of employment and service that apply to the particular workplace
On-job training
7. On-job training involves:
the reinforcement of knowledge and skills gained in off-job training and guiding their application to specific on-job maintenance tasks
Application
The competency applies to the supervision of aircraft maintenance activities, including:
scheduled maintenance
unscheduled maintenance
configuration changes
modification incorporation
repair
Prescribed instructions, policy, procedures and/or regulatory requirements
Prescribed instructions, policy, procedures and/or regulatory requirements governing maintenance activities may include:
manufacturer operating and maintenance manuals
CASA-approved enterprise operation manuals
quality procedures and work instructions
OHS policies and instructions, including MSDS
management directives

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
A person who demonstrates competency in this unit must be able to supervise maintenance activities, provide guidance/on-job training and manage human resources at team level while complying with all relevant legislative and regulatory requirements.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential that maintenance requirements are fully identified and that all applicable aspects of supervision, supervisor level human resource management and involvement in workplace training and competency assessment are identified and applied.
Evidence is required of underlying knowledge and skills in the supervision of maintenance activities, and in the associated compliance with airworthiness regulatory requirements. The ability must be demonstrated to apply supervisor level human resource management processes during supervision activities, deliver workplace training, and to record experience and evidence for competency assessment associated with completion of the Log of Industrial Experience and Achievement.
A person cannot be assessed as competent until it can be demonstrated to the satisfaction of the workplace assessor that the relevant elements of the unit of competency are being achieved under supervision, without intervention on a maintenance supervision task that includes Groups 1 to 7 in the Range Statement. This shall be established via simulated activities at the CASR Part 147 MTO and performance during supervised workplace activities.
Context of and specific resources for assessment
Competency should be assessed under supervision, without intervention in the work environment, and/or by use of approved simulated activities in a CASR Part 147 MTO, covering the full range of maintenance supervision, supervisor level human resource management and assistance with workplace training and competency assessment, as provided for in the Range Statement.
Method of assessment
This unit must be linked in its assessment and application to those that apply to the exercise of Aircraft Maintenance Engineer Licence, Aircraft Maintenance Specialist Certificate or Aircraft Maintenance Technician privileges in the actual maintenance of aircraft.
Guidance information for assessment


Replaces
State Code National Code Title Type
W8313 MEA113B Supervise civil aircraft maintenance activities and manage human resources in the workplace Unit of competency
Replaced By
State Code National Code Title Type
AUE00 MEA113 Supervise civil aircraft maintenance activities and manage human resources in the workplace Unit of competency