Elements and Performance Criteria

RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.
Legislative/regulatory requirements
All work must comply with relevant Federal and State or Territory legislative or regulatory requirements.
Method of heel replacement may include:
nail securing involving correct selection and positioning of nails and seat reinforcement
use of securing machine involving correct selection and positioning of nails and seat reinforcement
securing by screw involving the correct selection of drill bits and screws, seat reinforcement and placement of holes
Tools may include:
shoe hammer
tack hammer
shoe knife
sharpening stick
peg awl
glue gun
pincers
nippers
lasting pliers
shears
drag knife
tack
Machine may include:
finishing machine
securing machine
heat activator
last
heat pliers
Method of attaching top piece may include:
use of pre-finished top pieces
use of bond and nailing technique
OHS practices
OHS practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may include:
manual handling techniques
standard operating procedures
personal protective equipment
safe materials handling
taking of rest breaks
ergonomic arrangement of workplaces
following marked walkways
safe storage of equipment
housekeeping
reporting accidents and incidents
other OHS practices relevant to the job and enterprise

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Demonstrates skills and knowledge to:
check work against work order information and workplace quality standards
assess footwear repair requirements
prepare workstation and work prior to commencing operations
apply hand and machine techniques over the range of required operations
repair shoes to meet quality and enterprise standards
communicate effectively with customers
apply workplace health and safety policies in work operations, with particular reference to adhesives and use of tools
maintain accurate records
Consistently applies skills and knowledge when:
organising work
completing tasks
identifying improvements
using workplace practices
using OHS practices
recording and reporting accidents and incidents
assessing operational readiness of equipment used and work processes
recognising and adapting to cultural differences in the workplace, including modes of behaviour and interactions
completing work systematically with attention to detail without damage to goods and equipment

Context and specific resources for assessment
Assessment may occur on the job or in an appropriately simulated environment and requires access to work areas, materials and equipment and to information on workplace practices and OHS practices.

Guidance information for assessment
This unit may be assessed independently or in combination with other relevant units.