Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

System may include:
application service provider (ASP)
applications
databases
gateways
internet service provider (ISP)
operating system
servers.
Client may include:
external organisation
individual
internal department
internal employee.
Appropriate person may include:
authorised business representative
client
supervisor.
Component may include:
databases
networks
servers
software integration.
Project plan may include:
parties and their responsibilities
planning and preparation that begins in the design phase, and runs concurrently with design, code and implementation
project budget
project objectives
project scope
schedule.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
test the system's ability to cope with expected high levels of data volume while meeting the predetermined performance standards
identify problems and fault-resolution strategies that may occur during stress testing
ensure system operates in the manner expected under expected conditions
ensure supporting material, such as procedures and forms, is accurate and suitable for the purpose intended
determine that stated conditions reflect the upper limits expected by client
ensure there are no unacceptable reductions in service
ensure individual elements and the overall system provide the desired result or functionality
ensure documentation is available and accurate.
Context of and specific resources for assessment
Assessment must ensure access to:
business requirements
project documentation, including templates, standards, specifications and client user and technical manuals
business rules and expected loads
base tools
technical components of system, including software, hardware and network
staffing resources, including development, operations and client user representatives
system or application suitable for testing
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of candidate preparing for test, and recording and investigating discrepancies and corrections after test
verbal or written questioning of skills and knowledge for identifying acceptance criteria and developing test plans
evaluation of candidate’s documented record of test results and recommended solutions.
Guidance information for assessment
Holistic assessment with other units to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.