Unit of competency Outline

Date retreived
22/07/2026 12:45 PM AWST

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Present at hearings in real estate

Present at hearings in real estate

Unit of competency
National Code
CPPREP4503
State Code
OAQ79
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/03/2019
View on TGA
State Implementation and Classification
Approved Date
03/06/2020
Field of Education
091103 - Legal Studies
Original Release Date
03/06/2020
Nominal Hours
20
Description
This unit specifies the skills and knowledge required to appear effectively before a hearing. It includes preparing for hearings, using hearing etiquette, participating in conciliation hearings and presenting a case to a hearing. The unit applies to industry professionals acting on behalf of principals in real estate.State or territory licensing requirements may apply to this unit.
Notes
Elements and Performance Criteria
1. Prepare case for hearing.
  • 1.1 Examine the process for making an application for a hearing.
  • 1.2 Access and interpret decisions and precedents relevant to the matter to be heard.
  • 1.3 Prepare and analyse evidence and other documentation required for the hearing.
  • 1.4 Seek advice from appropriate professionals to assist in preparing for the hearing.
  • 1.5 Determine the need for expert witnesses and explain their role in the hearing.
  • 1.6 Participate in pre-hearing briefings.
2. Prepare documents and coordinate attendees for hearing.
  • 2.1 Complete documentation required for application accurately.
  • 2.2 Prepare documents for presentation to hearing.
  • 2.3 On receipt of hearing details, coordinate documents and attendees.
3. Participate in conciliation process.
  • 3.1 Determine purpose and role of conciliation in the hearing process.
  • 3.2 Explore opportunities to resolve the matter through conciliation.
  • 3.3 Disclose documented evidence to be used in the hearing.
  • 3.4 Assess offers of conciliation against the likely outcome of continuing with the hearing.
  • 3.5 Record relevant information during the conciliation process.
4. Use hearing etiquette.
  • 4.1 Use appropriate protocols for entering, participating in and leaving the hearing.
  • 4.2 Use appropriate manner and relevant language when addressing the hearing.
5. Present case at hearing.
  • 5.1 Apply hearing rules and procedures.
  • 5.2 Outline the case clearly and concisely.
  • 5.3 Respond appropriately to submissions from respondents.
  • 5.4 Respond appropriately to hearing questions and directions.
6. Complete hearing processes.
  • 6.1 Request statement of reasons for hearing decision.
  • 6.2 Notify and explain hearing outcome to interested parties.
  • 6.3 Complete documentation and reports, and store according to agency practise.
No information
No information
Replaces
State Code National Code Title Type
AXF46 CPPDSM4020 Present at tribunals Unit of competency
State Code National Code Title Type
BEH9 CPP41419 Certificate IV in Real Estate Practice Qualification