Unit of competency Outline
Date retreived
23/07/2026 4:52 PM AWST
23/07/2026 4:52 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Undertake basic administrative duties
Undertake basic administrative duties
Unit of competency
National Code
CHCADMIN201D
CHCADMIN201D
State Code
D8618
D8618
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
14/07/2014
Field of Education
080901 - Secretarial And Clerical Studies
Original Release Date
14/07/2014
Nominal Hours
10
Description
DescriptorThis unit describes the knowledge and skills required by workers to undertake the range of basic administrative duties required in community services organisations
Notes
Elements and Performance Criteria
1. Follow organisation reporting procedures
- 1.1 Report information in accordance with organisation requirements
- 1.2 Report details clearly, and accurately
- 1.3 Distribute reports according to organisation policy and procedures
- 1.4 Keep records secured according to organisation policy and procedures
- 1.5 Replenish materials and supplies according to organisation policy and procedures
2. Use workplace equipment
- 2.1 Use equipment relevant to the work role according to instructions and guidelines
- 2.2 Seek assistance and guidance from other staff and obtain as appropriate
- 2.3 Report malfunctions to the appropriate person
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Reporting procedures may include those for:
Written records supplies
Reports may be:
Verbal or written
In English or community language as required by the organisation/service
Records may include those relating to:
Administrative tasks
Staff e.g. Job sheets, time sheets, rosters
Users of the service e.g. referral sheets, meal charts
Nursing reports
Specialised charts e.g. bowel charts
Other services
Workplace equipment may include:
Photocopiers
Telephones
Answering machines
Computers
Fax machines
E mail
Two way radios
Vacuum cleaners
Microwave ovens
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Reporting procedures may include those for:
Written records supplies
Reports may be:
Verbal or written
In English or community language as required by the organisation/service
Records may include those relating to:
Administrative tasks
Staff e.g. Job sheets, time sheets, rosters
Users of the service e.g. referral sheets, meal charts
Nursing reports
Specialised charts e.g. bowel charts
Other services
Workplace equipment may include:
Photocopiers
Telephones
Answering machines
Computers
Fax machines
E mail
Two way radios
Vacuum cleaners
Microwave ovens
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Assessment must include the normal range of workplace situations
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include:
access to appropriate workplace where assessment can take place, or simulation of realistic workplace setting
Method of assessment:
Assessment may include observation, questioning and evidence gathered from the workplace environment
Workplace evidence can include testimonials, portfolios or completed workplace records/ documentation
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Assessment must include the normal range of workplace situations
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include:
access to appropriate workplace where assessment can take place, or simulation of realistic workplace setting
Method of assessment:
Assessment may include observation, questioning and evidence gathered from the workplace environment
Workplace evidence can include testimonials, portfolios or completed workplace records/ documentation
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S2965 | CHCADMIN1B | Undertake basic administrative duties | Unit of competency |
| D2215 | CHCADMIN201C | Undertake basic administrative duties | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J003 | CHC20212 | Certificate II in Active Volunteering | Qualification |
| D266 | CHC20108 | Certificate II in Community Services | Qualification |
| J002 | CHC20112 | Certificate II in Community Services | Qualification |