Unit of competency Outline

Date retreived
23/07/2026 5:09 AM AWST

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Develop and maintain operational procedures for transport and logistics enterprises

Develop and maintain operational procedures for transport and logistics enterprises

Unit of competency
National Code
TLIL5020
State Code
AVI44
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/10/2015
View on TGA
State Implementation and Classification
Approved Date
23/02/2016
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
23/02/2016
Nominal Hours
30
Description
This unit involves the skills and knowledge required to develop and maintain operational procedures for transport and logistics enterprises in accordance with relevant regulations, standards and codes of practice, including the Australian Dangerous Goods (ADG) Code and workplace procedures. It includes planning and developing operational procedures, and monitoring and evaluating the implementation of these operational procedure/s. Work is under general guidance on progress and outcomes. It requires discretion and judgement for self and others in planning and using resources, services and processes to achieve required outcomes.The unit generally applies to those with responsibility for resource coordination and allocation, and who lead individuals and teams.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Plan and develop operational procedures
  • 1.1 Processes requiring development/modification of operational procedures are identified and confirmed with relevant personnel and business units
  • 1.2 Scope, focus and extent of the operational procedure/s are discussed and validated with affected personnel
  • 1.3 Current procedures are evaluated to ensure development is not unnecessarily duplicating previous work
  • 1.4 Factors likely to impact on the development process are identified and techniques are adopted for their incorporation into the procedure/s
  • 1.5 Proposed operational procedures are researched using a range of sources and provision is made to include user input
  • 1.6 Operational procedures are developed, documented and verified with relevant internal/external personnel and/or organisations, in accordance with workplace procedures
  • 1.7 New operational procedures are trialled with a target group as required
  • 1.8 Performance indicators are developed to measure the effectiveness of the operational procedure/s
2 Monitor the implementation of the operational procedure/s
  • 2.1 Introduction of the operational procedure/s for selected units/job functions is planned with affected personnel to ensure understanding and the need for compliance
  • 2.2 Effective induction and supervision is provided to support personnel in implementing the new procedure/s
  • 2.3 Personnel performance is monitored to ensure adherence to the operational procedure/s and to assess the requirement to modify the process
  • 2.4 Solicited feedback is actively sought from personnel implementing the operational procedure/s
3 Evaluate the implementation of operational procedures
  • 3.1 Effectiveness of the operational procedure/s is assessed against developed performance indicators
  • 3.2 Operational procedure/s are modified/deleted as required, in accordance with evaluation mechanism and enterprise requirements
  • 3.3 Relevant personnel are kept informed of the evaluation process and advised of subsequent changes to operational procedure/s
  • 3.4 Records, reports and recommendations for improvement are managed within the workplace information systems and processes
No information
No information
Replaces
State Code National Code Title Type
D5236 TLIL5020A Develop and maintain operational procedures for transport and logistics enterprises Unit of competency