Unit of competency Outline

Date retreived
22/07/2026 5:56 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Promote the organisation's mission and services

Promote the organisation's mission and services

Unit of competency
National Code
PUACOM010
State Code
OAZ69
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
16/07/2019
View on TGA
State Implementation and Classification
Approved Date
08/04/2020
Field of Education
080301 - Business Management
Original Release Date
08/04/2020
Nominal Hours
15
Description
This unit of competency involves the skills and knowledge required to build networks which facilitate the promotion and representation of the organisation's mission and services. It includes building networks and developing working relationships whilst representing and promoting the organisation's mission and services.The unit is applicable to public safety managers with a broad and strategic role in promoting the organisation’s mission and services. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Build networks and develop working relationships
  • 1.1 Formal and informal networks are established at local, regional and national levels to support ongoing and future liaison and collaboration
  • 1.2 Roles and responsibilities of stakeholders are recognised and considered during networking interaction
  • 1.3 Working relationships are developed through sharing expertise and resources to provide organisational and community benefit
  • 1.4 Dealings with stakeholders are conducted ethically and professionally when developing a relationship of trust and mutual understanding
  • 1.5 Feedback is obtained from other organisations and governments to inform and improve service delivery
2 Represent the organisation
  • 2.1 Organisation's message is imparted accurately in a clear, concise and confident manner to gain stakeholders' understanding and commitment
  • 2.2 Organisations representation is sought and promoted to external bodies
  • 2.3 Opportunities to promote the organisation's mission and services through media, government and community are utilised, in accordance with organisational policy
  • 2.4 Advice to stakeholders is provided, in accordance with organisational policy and legislative responsibilities
  • 2.5 Confidential advice on matters sensitive to governments and the organisation is provided, in accordance with organisational policies and procedures
No information
No information
Replaces
State Code National Code Title Type
D5566 PUACOM010B Promote the organisation's mission and services Unit of competency
State Code National Code Title Type
BEM1 PUA60519 Advanced Diploma of Public Safety (Firefighting Management) Qualification