Unit of competency Outline

Date retreived
22/07/2026 1:59 PM AWST

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Conduct a sound assessment of a dispute in preparation for mediation

Conduct a sound assessment of a dispute in preparation for mediation

Unit of competency
National Code
CHCMED411A
State Code
D2591
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
19/02/2010
Field of Education
090513 - Counselling
Original Release Date
19/02/2010
Nominal Hours
45
Description
DescriptorThis unit describes the knowledge and skills required for mediators to prepare for the mediation process and to assist parties to be aware of their roles and responsibilities in mediation
Notes
Elements and Performance Criteria
1. Provide information about the mediation process
  • 1.1 Provide accurate, timely and relevant information about the mediation processes available
  • 1.2 Identify co-mediation needs
  • 1.3 Clarify co-mediation roles and use according to agency guidelines
  • 1.4 Verify that all parties to the mediation understand the sequential steps of mediation
  • 1.5 Ensure parties are clear on own, mediator, and agency roles
  • 1.6 Ensure boundaries of confidentiality and privacy are clear to parties
2. Clarify information presented relating to the dispute
  • 2.1 Accurately and concisely analyse issues presented prior to the mediation to assess most suitable case management options
  • 2.2 Clarify the need to seek advice on legal or factual complexity of the matter
  • 2.3 Note court orders, identify potential risks and formulate responses using relevant knowledge of safety procedures
3. Assess readiness to participate
  • 3.1 Prepare and counsel parties in preparation for a mediation process
  • 3.2 Assess power differentials between parties
  • 3.3 Assess cultural perspectives that may affect the mediation process
  • 3.4 Use security and safety guidelines in accordance with legislative and industry procedures
  • 3.5 Ensure timely and effective exclusion of mediation is achieved where appropriate
  • 3.6 Provide accurate and effective referral of parties as required to others within or external to the agency
4. Clarify commitment to the process
  • 4.1 Clarify emotions and expectations of parties in order to estimate their capacity to commit
  • 4.2 Consider parties' capacity to negotiate
  • 4.3 Determine parties' readiness to consider and commit to the mediation processes
  • 4.4 Consider adequacy of intake procedures
5. Prepare venue and resources for mediation
  • 5.1 Analyse needs of parties and prepare venue accordingly
  • 5.2 Select language to accommodate specific needs of the parties
  • 5.3 Engage interpreters according to agency guidelines to best promote understanding between all parties and mediators
  • 5.4 Organise equipment, tools and any other resources required to support mediation process when needed
No information
No information
Replaces
State Code National Code Title Type
S3178 CHCMED401A Conduct a sound assessment of a dispute for mediation Unit of competency
Replaced By
State Code National Code Title Type
WC936 CHCMED411B Conduct a sound assessment of a dispute in preparation for mediation Unit of competency
No information