Unit of competency Outline
Date retreived
22/07/2026 11:40 AM AWST
22/07/2026 11:40 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage rental assistance process
Manage rental assistance process
Unit of competency
National Code
CHCCH14B
CHCCH14B
State Code
S3006
S3006
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
09/12/2003
Field of Education
090515 - Welfare Studies
Original Release Date
09/12/2003
Nominal Hours
25
Description
Notes
Elements and Performance Criteria
No information
Rental assistance may vary according to:
Organisational policy
Relevant departmental guidelines
Relevant legislation, policies and guidelines may include:
Residential Tenancies Act or equivalent
Housing policies and procedures of relevant department
Anti discrimination legislation or equivalent
Organisational policy
Relevant departmental guidelines
Relevant legislation, policies and guidelines may include:
Residential Tenancies Act or equivalent
Housing policies and procedures of relevant department
Anti discrimination legislation or equivalent
Critical aspects of assessment:
Ability to calculate level of assistance according to assessment criteria
Factors affecting need for rental assistance
Applying relevant organisational statutory and legislative requirements
Essential knowledge:
Relevant policy, procedures, legislation and statutory mandates
Cultural protocols and systems
Communication and decision making processes
Relevant documentation protocols
Range of available services
Essential skills:
Conflict resolution, negotiation and mediation techniques
Facilitation
High level writing skills
Interpersonal and communication
Interview processes
Resource implications:
Access to a workplace, or realistic simulated workplace setting where assessment can be conducted
Consistency in performance:
It is recommended that this competency be assessed on one occasion
Context of assessment:
This unit of competence will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
Ability to calculate level of assistance according to assessment criteria
Factors affecting need for rental assistance
Applying relevant organisational statutory and legislative requirements
Essential knowledge:
Relevant policy, procedures, legislation and statutory mandates
Cultural protocols and systems
Communication and decision making processes
Relevant documentation protocols
Range of available services
Essential skills:
Conflict resolution, negotiation and mediation techniques
Facilitation
High level writing skills
Interpersonal and communication
Interview processes
Resource implications:
Access to a workplace, or realistic simulated workplace setting where assessment can be conducted
Consistency in performance:
It is recommended that this competency be assessed on one occasion
Context of assessment:
This unit of competence will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D2273 | CHCCH414C | Manage rental assistance process | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S314 | CHC40802 | Certificate IV in Social Housing | Qualification |