Unit of competency Outline

Date retreived
22/07/2026 10:55 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Apply advanced techniques to sell financial products and services

Apply advanced techniques to sell financial products and services

Unit of competency
National Code
FNSSAM511
State Code
OCZ15
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
02/02/2021
View on TGA
State Implementation and Classification
Approved Date
22/04/2021
Field of Education
080501 - Sales
Original Release Date
22/04/2021
Nominal Hours
45
Description
This unit describes the skills and knowledge required to develop and implement a sales strategy for financial products and services using advanced techniques and to monitor and evaluate its success. This will involve building an innovative and effective sales plan for a team to implement in a competitive sales environment. The unit applies to those who, while working under supervision, have responsibility and show leadership in initiating and developing strategic activities for a team or organisation.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Establish financial products or services
  • 1.1 Identify client needs, requirements and expectations
  • 1.2 Identify suitable products or services according to client needs
2. Develop approach to selling products or services
  • 2.1 Identify organisational techniques and strategies for selling
  • 2.2 Determine approach for selling products or services according to client expectations
  • 2.3 Discuss, assess and revise selling approach with relevant stakeholders
  • 2.4 Develop selling script and train salespeople in approach for intended market segment
  • 2.5 Identify opportunities for cross selling products or services and promote according to organisational policies and procedures
3. Monitor and evaluate selling approach
  • 3.1 Trial and monitor selling approach
  • 3.2 Evaluate trial results and update selling approach
  • 3.3 Communicate updated approach to relevant stakeholders and obtain approval
  • 3.4 Develop criteria for evaluating selling approach
  • 3.5 Collect sales, gather required data and review plan
  • 3.6 Document results and determine future sales strategies
No information
No information
Replaces
State Code National Code Title Type
AUT00 FNSSAM501 Apply advanced selling techniques to selling of financial products and services Unit of competency
Replaced By
State Code National Code Title Type
OEB78 FNSSAM521 Apply advanced techniques to provide financial products and services Unit of competency
State Code National Code Title Type
BFE8 FNS51820 Diploma of Financial Services Qualification
BFX4 FNS51120 Diploma of General Insurance Qualification