Unit of competency Outline
Date retreived
22/07/2026 3:00 PM AWST
22/07/2026 3:00 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Apply advanced selling techniques to selling of financial products and services
Apply advanced selling techniques to selling of financial products and services
Unit of competency
National Code
FNSSAM501
FNSSAM501
State Code
AUT00
AUT00
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
080501 - Sales
Original Release Date
16/09/2015
Nominal Hours
50
Description
This unit describes the skills and knowledge required to develop a sales strategy using advanced techniques and to monitor and evaluate its success.It applies to individuals who, while working under supervision, have responsibility and show leadership in initiating and developing strategic activities for a team or organisation.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Notes
Elements and Performance Criteria
1. Identify products or services that would benefit from focused sales approach
- 1.1 Identify appropriate products and services on basis of client needs, particularly where needs are not adequately met by current approaches
- 1.2 Generate and discuss ideas for special approach to selling these products and services and satisfying client needs with colleagues and selected clients
- 1.3 Carry out checks to identify if sales enquiries are within staff personal authorities and where not, refer to appropriate personnel
2. Develop approach to selling product or service
- 2.1 Discuss, develop and revise possible product or service selling approaches with others and select most useful approach for trial
- 2.2 Undertake checks to see that selling approach complies with organisational policy and procedures, and relevant legislation
- 2.3 Develop selling script and train salespeople in approach for intended market segment
3. Pilot approach
- 3.1 Trial and review selling approach based on results of pilot
- 3.2 Document and present approach to appropriate personnel for approval
4. Evaluate approach
- 4.1 Develop criteria for evaluation of selling approach
- 4.2 Collect sales and other relevant data and evaluate plan on basis of data
- 4.3 Document results and use to determine future sales strategies
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D4319 | FNSSAM501A | Apply advanced selling techniques to selling of financial products and services | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OCZ15 | FNSSAM511 | Apply advanced techniques to sell financial products and services | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BFE9 | FNS50920 | Diploma of Banking Services Management | Qualification |
| AVX9 | FNS50915 | Diploma of Banking Services Management | Qualification |
| BFE8 | FNS51820 | Diploma of Financial Services | Qualification |
| AWB7 | FNS51815 | Diploma of Financial Services | Qualification |
| AWE4 | FNS51115 | Diploma of General Insurance | Qualification |
| BFX7 | FNS51220 | Diploma of Insurance Broking | Qualification |
| AWB4 | FNS51215 | Diploma of Insurance Broking | Qualification |