Elements and Performance Criteria

Methods include mentoring and training
Information sessions may be regarding technical information, OH&S and enterprise policies or procedures

This unit of competence applies to the following and should be contextualised to the qualification to which it is being applied:
RS&R

Enterprise operating procedures
Product manufacturer/component supplier specifications
Customer requirements
Industry/workplace codes of practice

State/Territory OH&S legislation
Award provisions

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of:

presentation of technical and other information in structured sessions

Underpinning knowledge
Adult learning principles
Effective presentation techniques
Information session planning procedures

Specific key competencies, underpinning and employability skills required to achieve the performance criteria
These include a number of processes learned throughout work and life, which are required in most jobs. Some of these are covered by the national key competencies, although others may be added. The details below highlight how these competencies are applied in the attainment of this unit.

Application of the key competencies in this unit are to satisfy the nominated level in which:

Level 1 - relates to working effectively within set conditions and processes;
Level 2 - relates to management or facilitation of conditions or processes; and
Level 3 - relates to design, development and evaluation of conditions or process.
How will the candidate apply the following key competency in this unit? The candidate will need to:

Collect, analyse and organise information
Collect, organise and understand information related to a presentation
(Level 2)

Communicate ideas and information
Communicate ideas and information to conducting an information session
(Level 3)

Plan and organise activities
Plan and organise activities for an information session
(Level 2)

Work with others and in a team
Work with others and in a team by involving team members in the information session
(Level 2)

Use mathematical ideas and techniques
Use mathematical ideas and techniques to ensure times are allocated and followed in the information session
(Level 2)

Solve problems
Establish diagnostic processes which analyse issues raised and recommend solutions during the information session
(Level 1)

Use technology
Use workplace technology related to conducting information session
(Level 2)

Context of, and specific resources for assessment
The underpinning knowledge and skills may be assessed on or off the job
The assessment of practical skills must take place only after a period of supervised practice and repetitive experience. If workplace conditions are not available, assessment in simulated workplace conditions is acceptable
The prescribed outcome must be achieved without direct supervision

Method of assessment

Practical assessments:

Plan and conduct information sessions on a range of topics, and include demonstration

Specific resource requirements for this unit

The following should be made available:

a workplace or simulated workplace
situations requiring information sessions
group of persons for the presentation
equipment, information, materials, and tooling
a qualified workplace assessor
technical training information