Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Work may be conducted in:
a range of work environments
by day or night
Customers may be:
internal or external
Workplaces may comprise:
large, medium or small worksites
Work may be conducted in:
limited or restricted spaces
exposed conditions
controlled or open environments
Cargo may include:
goods with specialist requirements, including temperature controlled goods and dangerous goods
personal effects
consignments imported/exported by parcels post
consignments imported/exported by air freight
consignments imported/exported by sea freight
wildlife or wildlife products (living or non-living)
goods with specialist requirements, including temperature controlled goods and dangerous goods
Hazards in the work area may include exposure to:
chemicals
dangerous or hazardous substances
movements of equipment, goods and materials
Consultative processes may involve:
other employees and supervisors
suppliers, customers and clients
relevant authorities and institutions
management and union representatives
industrial relations and OH&S specialists
other maintenance, professional or technical staff
Communication in the work area may include:
phone
electronic data interchange (EDI)
fax
email
internet
radio
oral, aural or signed communications
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documents may include:
goods identification numbers and codes
manifests, barcodes, and container identification/serial number
relevant Customs legislation, related legislation including quarantine legislation, environment and conservation legislation and Australian and international codes of practice and regulations relevant to import/export of cargo
Australian and international standards, regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances
dangerous goods declarations and material safety data sheets (MSDSs) (where applicable)
packing declaration
timber treatment certificates
cleanliness certificate
handling instructions for cargo (especially for dangerous goods or temperature controlled goods)
commercial invoices
packing lists
air waybill (AWB)
certificates of origin
bills of lading (B/L) or sea waybills
certificates of marine insurance, other insurance certificates
quarantine treatment certificate
transportation and warehousing instructions
permits from regulatory bodies (Australian and international)
financial documentation
other documents specific to goods, country of origin/destination
operations manuals, job specifications and induction documentation
manufacturers specifications for equipment
workplace procedures and policies
supplier and/or client instructions
award, enterprise bargaining agreement, other industrial arrangements
relevant Australian Standards and certification requirements
quality assurance procedures
emergency procedures
Applicable regulations and legislation may include:
relevant Customs and related legislation, including taxation legislation
relevant standards and codes for the import/export of cargo
quarantine legislation
Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances, including:
Australian and International Dangerous Goods Codes
Australian Marine Orders and the International Maritime Dangerous Goods Code
IATA Dangerous Goods by Air regulations
Australian and International Explosives Codes
workplace relations regulations
equal opportunity legislation
equal employment opportunity and affirmative action legislation

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of:
identifying procedures required for documentation for import/export of goods
completing and checking documentation and records to meet relevant Customs legislation and related legislation and workplace requirements
providing customer/client service and work effectively with others
selecting and using appropriate workplace colloquial and technical language and communication technologies in the workplace context
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace