Unit of competency Outline

Date retreived
21/07/2026 11:33 PM AWST

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Access and interpret ethical practice in real estate

Access and interpret ethical practice in real estate

Unit of competency
National Code
CPPREP4002
State Code
OAQ71
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/03/2019
View on TGA
State Implementation and Classification
Approved Date
03/06/2020
Field of Education
080503 - Real Estate
Original Release Date
03/06/2020
Nominal Hours
35
Description
This unit specifies the skills and knowledge required to work ethically in real estate.It includes expressing a thorough understanding of ethical standards in real estate. This unit supports real estate professionals in reducing financial and reputational risks, in meeting consumer protection standards, and in dealing responsibly with ethical breaches and challenges.This unit applies to people currently working in or seeking to work in real estate. State or territory licensing requirements may apply to this unit.
Notes
Elements and Performance Criteria
1 Analyse ethical practice in real estate.
  • 1.1 Research and examine the foundation for ethical practice applicable to real estate and its relationship to ethical behaviour.
  • 1.2 Explain ethical consideration in personal decision-making.
  • 1.3 Analyse and examine statutory and industry standards, codes of practice or codes of conduct in relation to ethical practice in real estate.
2 Interpret consumer protection requirements in real estate.
  • 2.1 Access, read and interpret consumer protection requirements in real estate to identify risks.risks to consumer risk to agencyrisk to industrypersonal risk.
  • 2.2 Explain the impact of fraudulent activities on consumer and agency.
3 Source and review ethical practices in real estate.
  • 3.1 Source and review statutory and industry standards and codes of practice or codes of conduct for ethical practice in real estate.
  • 3.2 Describe ethical practice standards for privacy, confidentiality and security of customer information.
  • 3.3 Review and explain ethical standards for:privacy, confidentiality and security of customer informationdisclosure of material facts, conflict of interest and referralsprice guide recommendations.
  • 3.4 Describe communication strategies for clear representations of consumer rights and responsibilities, and complaints resolution processes.
  • 3.5 Demonstrate appropriate communication strategies for ethical practice in relationships with customers, clients and external agencies.
4 Examine strategies to resolve concerns
  • 4.1 Research and record sources of specialist advice about ethical practice in real estate.
  • 4.2 Explain strategies to respond to concerns about discrepancies between personal or agency practice and real estate ethical practice standards.
No information
No information
State Code National Code Title Type
BEH9 CPP41419 Certificate IV in Real Estate Practice Qualification