Unit of competency Outline

Date retreived
22/07/2026 9:26 AM AWST

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Plan, implement and review a quality assurance program

Plan, implement and review a quality assurance program

Unit of competency
National Code
AHCWRK512
State Code
OBJ30
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
21/10/2019
View on TGA
State Implementation and Classification
Approved Date
28/01/2020
Field of Education
080317 - Quality Management
Original Release Date
28/01/2020
Nominal Hours
40
Description
This unit of competency describes the skills and knowledge required to determine workplace quality assurance objectives and plan, implement and review a quality assurance program.The unit applies to individuals who apply specialised skills and knowledge to the planning, implementing and reviewing of a quality assurance program, and take personal responsibility and exercise autonomy in undertaking complex work. They analyse and synthesise information and analyse, design and communicate solutions to sometimes complex problems.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine quality assurance objectives for the workplace
  • 1.1 Assess future market requirements for quality assured products
  • 1.2 Determine premiums for quality assurance products
  • 1.3 Assess strategic benefits of a quality assurance program
2. Plan the quality assurance program and develop implementation strategies
  • 2.1 Define product quality standards
  • 2.2 Audit current status of products and operations
  • 2.3 Evaluate and cost industry quality assurance programs
  • 2.4 Select quality assurance program based on a cost benefit analysis
  • 2.5 Document required processes and practices in the quality assurance program manual and prepare an implementation plan
3. Implement the quality assurance program
  • 3.1 Document instructions defining task and process requirements
  • 3.2 Implement contractor and staff training
  • 3.3 Confirm communication takes account of social, cultural and ethnic backgrounds
  • 3.4 Introduce changes to processes and practices
  • 3.5 Establish processes to monitor and verify product quality
  • 3.6 Introduce recording systems
  • 3.7 Validate operating instructions under conditions to verify their suitability
  • 3.8 Analyse problems and issues and resolve appropriately, promptly and decisively
  • 3.9 Conduct system analysis, hazard analysis and critical control points (HACCP) or related processes
4. Review the quality assurance program
  • 4.1 Establish reporting formats
  • 4.2 Implement mechanisms for gaining feedback information
  • 4.3 Prepare for quality assurance audit
No information
No information
Replaces
State Code National Code Title Type
BAO47 AHCWRK501 Plan, implement and review a quality assurance program Unit of competency
Replaced By
State Code National Code Title Type
OFB30 AHCWRK521 Plan, implement and review a quality assurance program Unit of competency