Unit of competency Outline

Date retreived
23/07/2026 5:58 AM AWST

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Plan, implement and review a quality assurance program

Plan, implement and review a quality assurance program

Unit of competency
National Code
AHCWRK521
State Code
OFB30
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
24/01/2023
View on TGA
State Implementation and Classification
Approved Date
09/06/2023
Field of Education
080317 - Quality Management
Original Release Date
09/06/2023
Nominal Hours
110
Description
This unit of competency describes the skills and knowledge required to determine workplace quality assurance (QA) objectives, and plan, implement and review a QA program.The unit applies to individuals who apply specialised skills and knowledge to the planning, implementing and reviewing of a QA program, take personal responsibility and exercise autonomy in undertaking complex work. They analyse and synthesise information, and analyse, design and communicate solutions to sometimes complex problems.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine QA objectives for the workplace
  • 1.1 Assess future market requirements for quality assured products
  • 1.2 Identify relevant QA programs and costs
  • 1.3 Assess strategic benefits of a QA program
2. Plan the QA program and develop implementation strategies
  • 2.1 Define product quality standards
  • 2.2 Audit current status of products and operations
  • 2.3 Evaluate and cost industry QA programs
  • 2.4 Select QA program based on a cost benefit analysis
  • 2.5 Document required processes and practices in the QA program manual and prepare an implementation plan
3. Implement the QA program
  • 3.1 Document instructions defining task and process requirements
  • 3.2 Introduce or consult on changes to processes and practices
  • 3.3 Implement contractor and staff training
  • 3.4 Establish processes to monitor and verify product quality
  • 3.5 Introduce recording systems
  • 3.6 Validate operating instructions under conditions to verify their suitability
  • 3.7 Analyse problems and issues
  • 3.8 Undertake corrective and preventative actions to resolve problems and issues
  • 3.9 Conduct system analysis
4. Review the QA program
  • 4.1 Establish reporting formats
  • 4.2 Implement mechanisms for gaining feedback information
  • 4.3 Prepare for QA audit
No information
No information
Replaces
State Code National Code Title Type
OBJ30 AHCWRK512 Plan, implement and review a quality assurance program Unit of competency