Unit of competency Outline

Date retreived
22/07/2026 10:05 PM AWST

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Conduct network system optimisation and administration

Conduct network system optimisation and administration

Unit of competency
National Code
ICTTEN614
State Code
OCV93
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/01/2021
View on TGA
State Implementation and Classification
Approved Date
29/03/2021
Field of Education
029999 - Information Technology, N.e.c.
Original Release Date
29/03/2021
Nominal Hours
120
Description
This unit describes the skills and knowledge required to maintain the integrity of network support systems and software, for both system platforms and applications of computer systems, including local area networks (LAN) and wide area networks (WAN).It applies to individuals, working as system administration support officers for service providers and large organisations, who manage and administer networks and make recommendations for improved customer support.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare to conduct network system administration
  • 1.1 Obtain work details and scope from relevant personnel and arrange for site access in compliance with required security arrangements, legislation, codes, regulations and standards
  • 1.2 Prepare methodology to conduct platform network optimisation and administration according to organisational requirements
  • 1.3 Interrogate and monitor system platforms to determine error logs, ageing time on processes, database checks and system loadings
  • 1.4 Notify relevant personnel of problems and provide advice and guidance on solutions
  • 1.5 Conduct system measurements from a user perspective on response times and initiate investigations on problems where specifications are not being met
  • 1.6 Assess availability of data storage space and initiate required action
  • 1.7 Develop procedures for system backup and restoration, and review for efficiency of operation and amend, where required
2. Provide application support to system users
  • 2.1 Produce a set of procedures for formal meetings with users on a regular basis, and discuss and support user issues
  • 2.2 Devise training and related instructions for database optimisation and administration
3. Investigate unusual network activity special investigations
  • 3.1 Evaluate requests for investigation to determine detail of action required
  • 3.2 Prepare activity plan including timelines, specific goals, investigative team and resources required to conduct an investigation
  • 3.3 Conduct investigation methodically according to plan and record findings
  • 3.4 Analyse findings and prepare and forward reports, including recommendations to the requesting body
4. Investigate unusual network administration
  • 4.1 Conduct investigation and record findings according to organisational requirements
  • 4.2 Produce a cost-benefit analysis of database optimisation schedule and evaluate the return on investment (ROI)
  • 4.3 Analyse investigative findings and prepare reports and recommendations for relevant personnel
No information
No information
Replaces
State Code National Code Title Type
AWD01 ICTTEN602 Undertake system administration Unit of competency
State Code National Code Title Type
BGJ5 ICT60220 Advanced Diploma of Information Technology Qualification