Unit of competency Outline

Date retreived
22/07/2026 6:28 PM AWST

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Demonstrate language proficiency in different subjects and cultural contexts

Demonstrate language proficiency in different subjects and cultural contexts

Unit of competency
National Code
PSPTIS511A
State Code
D3701
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
3.00
Current Release Date
01/11/2012
View on TGA
State Implementation and Classification
Approved Date
08/07/2014
Field of Education
091519 - Translating And Interpreting
Original Release Date
08/07/2014
Nominal Hours
70
Description
This unit describes the performance outcomes, skills and knowledge required to conduct complex, creative, routine and non-routine spoken or signed communication in at least two different languages to meet the language and communication needs of translating and interpreting. It involves very effective and fluent communication skills with the ability to conduct negotiations, present information and participate in social and cultural activities at a high level of complexity and fluency. This unit can be used for training delivery and assessment of complex proficiency in any language including English. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
Notes
Elements and Performance Criteria
1. Conduct negotiations in different languages.
  • 1.1. Establish rapport by using appropriate courtesy protocols, identifying common ground and observing social, cultural and business conventions of the specific language.
  • 1.2. Provide explanations, information and supporting details about specific products or services.
  • 1.3. Use a range of language functions to conduct negotiations, including introducing formal talk, using turn-taking skills, and agreeing and disagreeing tentatively.
  • 1.4. Use prosodic features, gestures and body language effectively.
  • 1.5. Exchange and agree to information, including details of personnel, dates, quantities, products and services.
  • 1.6. Support negotiations by using any relevant visuals, graphics and other approaches in keeping with the requirements of particular subjects or cultural contexts.
2. Deliver presentations in different languages.
  • 2.1. Deliver presentations in a style relevant to the purpose and objectives, audience characteristics, occasion and venue.
  • 2.2. Present information in a logical and concise manner using sequencing and linguistic linking.
  • 2.3. Support presentations with public speaking techniques.
3. Participate in social and cultural activities.
  • 3.1. Use language and language functions appropriate to given social and cultural activities.
  • 3.2. Adapt and modify communication strategies and language functions according to the situation and client requirements.
4. Provide summaries of complex communication.
  • 4.1. Provide summaries of the purpose and meaning of the original utterance.
  • 4.2. Use communication strategies and language functions that support immediate and unhindered communication.
  • 4.3. Make appropriate comments between parties to check and clarify meaning.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Negotiations may be conducted in the context of:
meeting and event activities and venues
tour and guiding services
accommodation
international business
finance and marketing activities
business arrangements involving contracts and assignments
government and community services
legal services
media and publishing
immigration
education and children's services
commercial contracts and ventures
health and welfare services
Presentations may include:
arguments
persuasion
debates
narratives
reports
factual information
creative productions
Public speaking techniques may include:
audience engagement
humour
irony
word play
voice projection and intonation
placement and movement
timing
non-verbal gestures and communication
audience participation
demonstrations and visual aids
Social and cultural activities may include:
formal and informal meetings
interacting with a range of people from different:
values and cultures
age groups
social status
introductions and invitations
ceremonies and celebrations
personal and family relationships and obligations
business and financial meetings
Summaries may include:
factual and personal information
cultural references and conventions
literary conventions
instructions and arrangements
information about meetings, events, tours and places of interest
information about products, services, facilities, options, advice and treatment
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms the candidate's ability to conduct complex, creative, routine and non-routine spoken or signed communication to meet the language and communication needs of translating and interpreting. This includes:
interacting, establishing and maintaining rapport with in a range of subject and cultural contexts, in the language being assessed.
using a range of language functions appropriate to negotiating, conducting presentations, and participating in social and cultural activities according to the needs of particular social and cultural contexts and settings
using a range of extended non-verbal communication skills effectively, as well as verbal skills such as narrative and descriptive statements
using repetition, clarification and paraphrasing techniques to clarify requirements, address problems and conflict, and reassure others
Context of and specific resources for assessment
Assessment of this unit of competency must ensure the opportunity and resources to provide examples of activities that show the candidate:
making presentations, presenting commentary and facilitating communication between parties engaged in complex issues while using the language being assessed
using relevant and current communication materials, resources and equipment, such as dictionaries, glossaries, researched information, subject and cultural information, presentation equipment and microphones for media and audience presentations
Assessment may make use of scenarios, case studies, previous experiences and, where possible, examples of interactions with colleagues and clients which illustrate a range of skills and strategies for demonstrating proficiency in languages.
A range of assessment methods should be used to assess the candidate's practical skills and knowledge. The following examples are appropriate for this unit:
oral testing of conversational language use
direct observation of the candidate communicating and interacting in the language being assessed
role-play activities that simulate language use and communication in a range of subject and cultural contexts
written and oral questioning or interview to test knowledge of the functions of the language, culture, social and cultural conventions and cross-cultural communication requirements
review of portfolios of evidence and third-party reports of professional performance by the candidate
No information