Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Acceptance criteria may include:
cost implications
logistical considerations
technical
timeframe.
Organisational resources will vary subject to nature of pilot and may include:
financial resources secured to fund the pilot
staffing resources expected from user community, technical operations, technical support, technical development, supplier, project manager and executive sponsor
personnel with an understanding of corporate governance, such as legal, audit and data security specialists
representative experts from business areas, such as functional managers or operational staff
representative users
systems developers and IT technicians.
Project plan may include a number of variables, including:
parties and their responsibilities
project budget
project objectives
project scope
schedule.
Appropriate person may include:
authorised business representative
client
supervisor.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
plan the pilot of a new system
define objectives, success criteria and acceptance criteria
run the piloting of a new system
obtain feedback from pilot group members
evaluate the pilot
make recommendations about the full installation.
Context of and specific resources for assessment
Assessment must ensure access to:
pilot system
acceptance criteria
people to be involved in the pilot
pilot plan
project plan
technical materials
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
evaluation of pilot project documentation prepared by candidate
review of candidate’s documented recommendation
verbal or written questioning to assess candidate’s knowledge of acceptance testing
direct observation of candidate:
briefing pilot members on the piloted system
obtaining feedback from pilot members after the test.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.