Unit of competency Outline

Date retreived
22/07/2026 7:05 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Manage non-routine, complex technical situations

Manage non-routine, complex technical situations

Unit of competency
National Code
RIIBEF401D
State Code
WH005
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
2.00
Current Release Date
07/12/2014
View on TGA
State Implementation and Classification
Approved Date
30/05/2014
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
30/05/2014
Nominal Hours
40
Description
This unit describes a participant’s skills and knowledge required to manage non-routine and complex technical situations in the Resources and Infrastructure Industries.This unit is appropriate for those working in supervisory roles.Licensing, legislative, regulatory and certification requirements that apply to this unit can vary between states, territories, and Industry sectors. Relevant information must be sourced prior to application of the unit.
Notes
Elements and Performance Criteria
1. Collect and analyse information
  • 1.1 Access, interpret and apply site documentation and ensure the work activity is compliant
  • 1.2 Anticipate problems through constantly monitoring and analysing all available information
  • 1.3 Identify operational problems promptly and consider from both operational and client perspective
  • 1.4 Assess information for relevance and applicability
  • 1.5 Access other sources of information to assist in problem solving
2. Diagnose and solve complex problems
  • 2.1 Diagnose the problem using all available information
  • 2.2 Determine a range of possible solutions from knowledge and experience
  • 2.3 Communicate verbally and in writing diagnostic parameters to management
  • 2.4 Analyse problems for any long term impact and assess potential solutions
  • 2.5 Explore options and decide most appropriate action
  • 2.6 Carry out calculations necessary to implement action
  • 2.7 Implement action to resolve the immediate problem
  • 2.8 Monitor effectiveness of action
  • 2.9 Feed results of action taken through to supervisors and management
3. Manage non-routine/complex technical operations
  • 3.1 Apply knowledge and experience to all operations
  • 3.2 Recognise and anticipate potential problems in both routine and non-routine and complex technical operations, and implement contingency planning
  • 3.3 Adapt to client paperwork and record keeping forms and document unusual requests
  • 3.4 Work independently of management to maintain non-routine / complex technical operations
  • 3.5 Take responsibility for decision-making processes
  • 3.6 Prepare detailed written reports for a range of relevant topics on activity, requirements and outcomes
4. Use technology effectively
  • 4.1 Use physical and sensory skills to operate equipment to fullest capacity and anticipate potential problems
  • 4.2 Apply scientific and technological principles to evaluate and reshape operational procedures
No information
No information
Replaced By
State Code National Code Title Type
OBX32 RIIBEF401E Manage non-routine and complex technical situations Unit of competency