Unit of competency Outline

Date retreived
22/07/2026 9:40 AM AWST

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Manage non-routine and complex technical situations

Manage non-routine and complex technical situations

Unit of competency
National Code
RIIBEF401E
State Code
OBX32
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
23/09/2020
View on TGA
State Implementation and Classification
Approved Date
05/03/2021
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
05/03/2021
Nominal Hours
40
Description
This unit describes the skills and knowledge required to manage non-routine, complex technical situations in the resources and infrastructure industries.It applies to those working in supervisory roles. They are generally responsible for the output of others, contribute to the development of technical solutions to non-routine problems and apply management plans to the workplace.Licensing, legislative and certification requirements may apply to this unit and can vary between states, territories and industry sectors. Users must check requirements with relevant body before applying the unit.
Notes
Elements and Performance Criteria
1. Collect and analyse information
  • 1.1 Obtain, interpret and confirm work requirements
  • 1.2 Access, interpret and apply documentation required to manage non-routine and complex technical situations
  • 1.3 Monitor and analyse all available information according to workplace procedures
  • 1.4 Assess information for relevance and applicability according to job requirements
  • 1.5 Identify operational problems according to job requirements
  • 1.6 Access additional sources of information if required to assist in solving the operational problem
2. Identify, determine and solve complex problems
  • 2.1 Identify and determine problems according to workplace procedures
  • 2.2 Identify a range of possible solutions to the problem according to workplace procedures
  • 2.3 Communicate the nature and scope of the problem to relevant personnel
  • 2.4 Determine any long term impacts of the problem
  • 2.5 Determine the most appropriate action to solve the problem according to workplace procedures
  • 2.6 Carry out calculations necessary to implement action if requirement and according to workplace procedures
  • 2.7 Implement action to resolve the problem according to workplace procedures
  • 2.8 Report the action taken to relevant personnel
3. Manage non-routine and complex technical operations
  • 3.1 Modify own role and responsibilities to meet changing circumstances
  • 3.2 Carry out work independently of management according to job requirements
  • 3.3 Take responsibility for decision-making processes and quality of own work outcomes
  • 3.4 Prepare detailed written reports for a range of relevant topics on activity, requirements and outcomes
  • 3.5 Complete written documentation in accordance with workplace requirements and standards
No information
No information
Replaces
State Code National Code Title Type
WH005 RIIBEF401D Manage non-routine, complex technical situations Unit of competency