Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
OHS requirements:
are to be in line with applicable commonwealth, state or territory legislation and regulations, and organisational safety policies and procedures, and may include:
personal protective equipment and clothing
safety equipment
first aid equipment
fire fighting equipment
hazard and risk control
fatigue management
elimination of hazardous materials and substances
safe forest practices, including required actions relating to forest fire
manual handling including shifting, lifting and carrying
Environmental requirements may include:
legislation
organisational policies and procedures
workplace practices
Legislative requirements:
are to be in line with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice and may include:
award and enterprise agreements
industrial relations
Australian Standards
confidentiality and privacy
OHS
the environment
equal opportunity
anti-discrimination
relevant industry codes of practice
duty of care
Organisational requirements may include:
legal
organisational and site guidelines
policies and procedures relating to own role and responsibility
quality assurance
procedural manuals
quality and continuous improvement processes and standards
OHS, emergency and evacuation procedures
ethical standards
recording and reporting requirements
equipment use, maintenance and storage requirements
environmental management requirements (waste minimisation and disposal, recycling and re-use guidelines)
Information and interpretations programs
aim to enhance the understanding and skills of a range of clients for a range of purposes and reflect a wide knowledge of forest growing and management resources and practices
Strategies may reflect:
organisational strategies and plans
priorities and budget requirements
in-depth knowledge of client groups and awareness of their changing information needs, requirements and expectations
awareness of current practice in similar organisations
innovative ways to provide information and interpretations programs
Client groups may include:
people at any level in the organisation who operate within or for the forest
people outside the organisation who operate within or for the forest
people affected by organisational decisions or actions
people to whom the organisation should provide such a service to meet public and social accountability requirements
school children
people with an interest in the forest
Trends and developments may be:
theoretical
practical
Appropriate personnel may include:
senior management representatives
client group representatives
technical specialists within the organisation
internal education, training and development staff
outside experts
Activities may include:
seminars
talks
lectures
information in in-house publications
exhibitions
media releases
technology-based training
skills-based training
marketing and promotional programs
Plan may include:
incorporating measurable objectives and mechanisms to evaluate information and interpretations programs
reflecting strategies that are determined and developed through consultation
taking account of staff competencies and ways to develop and improve such competencies
documenting promotional activities
Communication may include:
verbal and non-verbal language
constructive feedback
active listening
questioning to clarify and confirm understanding
use of positive, confident and cooperative language
use of language and concepts appropriate to individual social and cultural differences
control of tone of voice
Records and reports may include:
scheduling and coordination outcomes
quality outcomes
hazards
incidents
equipment malfunctions
and may be:
manual
a computer-based system
other appropriate organisational communication system

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
A person who demonstrates competency in this unit must be able to provide evidence that they can determine effective strategies for information and interpretations programs; and plan, monitor and promote information and interpretations programs to meet client and organisational requirements
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to, and satisfy, all of the requirements of the elements of this unit and include demonstration of:
followed applicable commonwealth, state or territory legislative and regulatory requirements and codes of practice relevant to managing forestry information and interpretations programs
followed organisational policies and procedures relevant to managing forestry information and interpretations programs
undertaking consultation to assess and determine strategies for information and interpretations programs
verifying topics and measurable performance indicators for information and interpretations programs
implementing, evaluating and promoting information and interpretations programs and introducing improvements where necessary
Context of and specific resources for assessment
Competency is to be assessed in the workplace or realistically simulated workplace
Assessment is to occur under standard and authorised work practices, safety requirements and environmental constraints
Assessment of required knowledge, other than confirmatory questions, will usually be conducted in an off-site context
Assessment is to follow relevant regulatory or Australian Standards requirements
The following resources should be made available:
workplace location or simulated workplace
materials and equipment relevant to undertaking work applicable to this unit
specifications and work instructions
Method of assessment
Assessment must satisfy the endorsed Assessment Guidelines of the FPI11 Training Package
Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with application of required knowledge
Assessment must be by direct observation of tasks, with questioning on required knowledge and it must also reinforce the integration of employability skills
Assessment methods must confirm the ability to access and correctly interpret and apply the required knowledge
Assessment may be applied under project-related conditions (real or simulated) and require evidence of process
Assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances
Assessment may be in conjunction with assessment of other units of competency
The assessment environment should not disadvantage the candidate
Assessment practices should take into account any relevant language or cultural issues related to Aboriginality, gender or language backgrounds other than English
Where the participant has a disability, reasonable adjustment may be applied during assessment
Language and literacy demands of the assessment task should not be higher than those of the work role