Unit of competency Outline

Date retreived
23/07/2026 7:31 AM AWST

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Use oral communication skills to participate in workplace teams

Use oral communication skills to participate in workplace teams

Unit of competency
National Code
FSKOCM006
State Code
OBK85
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
14/11/2019
View on TGA
State Implementation and Classification
Approved Date
30/01/2020
Field of Education
100707 - Verbal Communication
Original Release Date
30/01/2020
Nominal Hours
10
Description
This unit describes the skills and knowledge required to participate in and contribute to workplace teams, such as providing services and information, communicating workplace instructions and messages, or participating in team meetings. An individual performing these tasks works independently and uses familiar support resources as needed.This unit applies to individuals who use, or are preparing to use, oral communication skills to complete workplace activities. This includes existing workers and individuals preparing for employment through vocational education and training. This unit should be integrated and contextualised with vocational training to support achievement of vocational competency.This unit is aligned to, but does not fully address, the Australian Core Skills Framework (ACSF) oral communication core skill indicators .07 and .08 at level 3 in the workplace and employment domain of communication.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan to interact in workplace team
  • 1.1 Identify purpose of interaction
  • 1.2 Identify workplace audience and establish appropriate register
  • 1.3 Identify information relevant to exchange
  • 1.4 Identify oral communication strategies to communicate effectively in a team
2. Interact effectively in workplace team
  • 2.1 Use oral communication strategies for routine interaction
  • 2.2 Interact using conventional grammar, every day and some specific vocabulary, and routine pronunciation appropriate to workplace
  • 2.3 Recognise and use appropriate non-verbal communication and interactional strategies to support interaction with workplace team
3. Review interaction
  • 3.1 Seek feedback and evaluate effectiveness of participation
  • 3.2 Review success of interaction to meet workplace outcomes
  • 3.3 Identify areas for improvement
No information
No information
Replaces
State Code National Code Title Type
WG322 FSKOCM06 Use oral communication skills to participate in workplace teams Unit of competency