Unit of competency Outline

Date retreived
22/07/2026 7:47 PM AWST

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Repair telecommunication system faults

Repair telecommunication system faults

Unit of competency
National Code
ICTTEN414
State Code
AWD35
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
14/01/2016
View on TGA
State Implementation and Classification
Approved Date
05/07/2016
Field of Education
031307 - Communications Technologies
Original Release Date
05/07/2016
Nominal Hours
40
Description
This unit describes the skills and knowledge required to examine a customer report or a maintenance schedule, and diagnose faults which may be in optical, computer, radio, satellite, security or radio frequency identification (RFID) systems found in customer and service provider access networks.It applies to individuals working as field officers, technicians or technical supervisors from carriers, contractors or other service providers.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for equipment repairs
  • 1.1 Obtain relevant legislation, codes, regulations and compliance standards for conducting work
  • 1.2 Identify hazards, make worksite safe according to relevant safety legislation and company work practices and use personal protective equipment
  • 1.3 Notify customer and other appropriate personnel of work, and arrange for site access and security where required
  • 1.4 Obtain fault details to determine type of system fault
  • 1.5 Determine the type of repair required according to enterprise guidelines, site requirements and type of equipment, and arrange for additional technical support as appropriate
  • 1.6 Confirm if warranties and service agreements covering identified repairs exist
  • 1.7 Obtain tools and necessary hardware and ensure replacement parts and material is delivered to the worksite at the required time
2. Repair fault
  • 2.1 Follow work health and safety (WHS) and environmental requirements when carrying out repair or replacement tasks
  • 2.2 Notify appropriate personnel of service disruption and remove network equipment from service
  • 2.3 Diagnose the fault and carry out repair work on equipment according to manufacturer's or enterprise procedures
  • 2.4 Test equipment to manufacturer's specifications following repairs and return to live operation for testing overall performance
3. Complete repair work documentation and administrative tasks
  • 3.1 Notify customer and other appropriate personnel of completion of repair work according to enterprise guidelines
  • 3.2 Record any changes to equipment and store according to enterprise guidelines
  • 3.3 Dispose of waste and debris from worksite according to environmental requirements and enterprise guidelines
  • 3.4 Complete administrative tasks and make recommendations for improvements under quality assurance system
No information
No information
Replaces
State Code National Code Title Type
D3464 ICTTEN4102A Repair telecommunication system faults Unit of competency