Unit of competency Outline
Date retreived
22/07/2026 9:03 PM AWST
22/07/2026 9:03 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Promote engagement in a policing environment
Promote engagement in a policing environment
Unit of competency
National Code
POLAUX026
POLAUX026
State Code
OEJ49
OEJ49
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
05/01/2023
Field of Education
080509 - Public Relations
Original Release Date
05/01/2023
Nominal Hours
0
Description
This unit describes the skills and knowledge required to engage with communities in a policing environment, focusing on demonstrating relationship building skills, building consensus among stakeholders and using communication options.This unit applies to those working as community policing staff, in metropolitan and/or remote areas.The skills and knowledge described in this unit must be applied within the current legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to customer service, codes of ethics and conduct and anti-discrimination.Those undertaking this unit would demonstrate autonomy, judgement and limited responsibility within established parameters. They would complete routine and non-routine tasks in an unpredictable context.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1 Engage target audience
- 1.1 Assess organisational information to identify messages that meet the needs of a community or group
- 1.2 Apply engagement techniques to inform target audience
- 1.3 Communicate messages in a clear, concise and accurate manner
- 1.4 Evaluate engagement strategies to determine effective engagement with a specific community or group
2 Build relationships
- 2.1 Identify community members and other stakeholders to initiate and facilitate engagement
- 2.2 Develop positive relationships with community members and other stakeholders to improve policing service delivery
3 Develop consensus
- 3.1 Identify the cultural context and potential conflicts to address perceptions and needs of the community and stakeholders
- 3.2 Support collaboration to negotiate consensus between community and stakeholder groups
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVO43 | POLAUX014 | Promote engagement in a policing environment | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BIH3 | POL31222 | Certificate III in Police Liaison | Qualification |