Unit of competency Outline

Date retreived
23/07/2026 7:16 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Provide technical guidance

Provide technical guidance

Unit of competency
National Code
FNSIGN401
State Code
AUR56
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
25/03/2015
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
081105 - Investment And Securities
Original Release Date
16/09/2015
Nominal Hours
80
Description
This unit describes the skills and knowledge required to access and interpret technical information, assist repairers with service and repair work, and provide technical information to repairers.It applies to individuals who advise and assist others in roles involving repair work within organisations of various sizes and across a range of customer bases.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Notes
Elements and Performance Criteria
1. Assist repairers with service or repair work
  • 1.1 Provide technical guidance, appropriate to skill level and need, to repairers when determining repair or service needed
  • 1.2 Use repairers with appropriate advanced technical competency as point of reference when required
  • 1.3 Provide technical assistance to repairers when needed to identify any difficult faults
  • 1.4 Provide assistance to repairers during work completion, when needed, to ensure technical requirements are met
  • 1.5 Recognise potential faults before they develop and take precautionary steps to prevent them
  • 1.6 Address problems arising from repair procedure appropriately during course of repair
2. Provide technical information to repairers
  • 2.1 Make appropriate technical information available to repairers when needed
  • 2.2 Communicate current and relevant technical information to all repairers
  • 2.3 Show repairers where information can be found and how to access, interpret and apply it when required
  • 2.4 Access a range of information sources through an established network when required
No information
No information
Replaces
State Code National Code Title Type
D4202 FNSIGN401A Provide technical guidance Unit of competency
State Code National Code Title Type
AWF7 FNS51415 Diploma of Loss Adjusting Qualification