Unit of competency Outline
Date retreived
22/07/2026 8:02 PM AWST
22/07/2026 8:02 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide technical guidance
Provide technical guidance
Unit of competency
National Code
FNSIGN401A
FNSIGN401A
State Code
D4202
D4202
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
29/07/2014
Field of Education
081105 - Investment And Securities
Original Release Date
29/07/2014
Nominal Hours
80
Description
This unit describes the performance outcomes, skills and knowledge required to access and interpret technical information, assist repairer with service/repair work and provide technical information to repairer.This unit may apply to job roles subject to licensing, legislative, regulatory or certification requirements so Commonwealth, State or Territory requirements should be confirmed with the relevant body.
Notes
Elements and Performance Criteria
1. Assist repairer with service/repair work
- 1.1. Technical guidance, appropriate to skill level and need, is provided to repairer when determining the repair/service needed
- 1.2. Repairers with appropriate advanced technical competency are used as a point of reference when required
- 1.3. Technical assistance is provided to repairer, when needed, to identify any difficult faults
- 1.4. Assistance is provided to repairer during work completion, when needed, to ensure technical requirements are met
- 1.5. Potential faults are recognised before they develop and precautionary steps are taken to prevent them
- 1.6. Problems arising from the repair procedure are addressed appropriately during the course of the repair
2. Provide technical information to repairer
- 2.1. Appropriate technical information is made available to repairer when needed
- 2.2. Current and relevant technical information is communicated to all repairers
- 2.3. Repairers are shown where information can be found and how to access, interpret and apply it when required
- 2.4. A range of information sources is accessed through an established network when required
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Technical requirements for work completion may include:
Australian Design Rules
industry standards
organisational quality standards
precaution notes
recommended repair procedures
supplier or manufacturer specifications.
Areas of advanced technical competence (mechanical) may include:
advanced braking systems, including heavy vehicle testing
advanced steering systems
air-conditioning (including climate control)
automatic transmission control
engine management systems
LPG service and repair
preparation of race cars (mechanical)
steering alignment (front, rear and 4WS).
Areas of advanced technical competency (body) may include:
air-conditioning systems (gas and degas)
advanced colour matching
advanced welding
airbags
body electronics
panel body alignment
preparation of race cars (body)
restoration.
Technical information may include:
supplier/manufacturer service bulletins and repair procedures
supplier/manufacturer specialised training programs
trade publications
workshop manuals.
Sources of information or documents may include:
Australian Design Rules
experience of others in the organisation
industry bodies/associations
in-house literature (electronic or paper-based)
insurance assessors
manufacturer information
other industry contacts (network)
spare parts representatives.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Technical requirements for work completion may include:
Australian Design Rules
industry standards
organisational quality standards
precaution notes
recommended repair procedures
supplier or manufacturer specifications.
Areas of advanced technical competence (mechanical) may include:
advanced braking systems, including heavy vehicle testing
advanced steering systems
air-conditioning (including climate control)
automatic transmission control
engine management systems
LPG service and repair
preparation of race cars (mechanical)
steering alignment (front, rear and 4WS).
Areas of advanced technical competency (body) may include:
air-conditioning systems (gas and degas)
advanced colour matching
advanced welding
airbags
body electronics
panel body alignment
preparation of race cars (body)
restoration.
Technical information may include:
supplier/manufacturer service bulletins and repair procedures
supplier/manufacturer specialised training programs
trade publications
workshop manuals.
Sources of information or documents may include:
Australian Design Rules
experience of others in the organisation
industry bodies/associations
in-house literature (electronic or paper-based)
insurance assessors
manufacturer information
other industry contacts (network)
spare parts representatives.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
maintain and apply advanced technical competency in areas of expertise
to assist repairer with service/repair work
provide technical information to repairer.
Context of and specific resources for assessment
Assessment must ensure:
competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment
access to and the use of a range of common office equipment, technology, software and consumables
access to organisation records
access to organisational policies and procedures.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:
evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency
observing processes and procedures in workplaces
verbal or written questioning on underpinning knowledge and skills
evaluating samples of work
accessing and validating third party reports.
Guidance information for assessment
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
maintain and apply advanced technical competency in areas of expertise
to assist repairer with service/repair work
provide technical information to repairer.
Context of and specific resources for assessment
Assessment must ensure:
competency is demonstrated in the context of the work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment
access to and the use of a range of common office equipment, technology, software and consumables
access to organisation records
access to organisational policies and procedures.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:
evaluating an integrated activity, which combines the elements of competency for the unit, or a cluster of related units of competency
observing processes and procedures in workplaces
verbal or written questioning on underpinning knowledge and skills
evaluating samples of work
accessing and validating third party reports.
Guidance information for assessment
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUR56 | FNSIGN401 | Provide technical guidance | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D714 | FNS41611 | Certificate IV in Loss Adjusting | Qualification |