Unit of competency Outline

Date retreived
22/07/2026 6:02 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Manage aircraft passengers and cargo

Manage aircraft passengers and cargo

Unit of competency
National Code
AVI4I1208B
State Code
S6801
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
18/07/2008
State Implementation and Classification
Approved Date
27/07/2010
Field of Education
110101 - Hospitality
Original Release Date
27/07/2010
Nominal Hours
40
Description
Notes
Elements and Performance Criteria
No information
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Tasks may be undertaken in:
variable weather conditions in accordance with Day Visual Flight Rules
VMC with simulated IMC
IMC

Performance may be demonstrated in:
single engine aircraft
multi engine aircraft
synthetic training device
variable air traffic conditions
variable flight situations
abnormal situations
classes of airspace as designated by the Civil Aviation Safety Authority

Aircraft may include:
fixed wing
helicopters
commercial balloons
other commercial or military aircraft

Crew may include:
single pilot
multi crew

Limitations may be imposed by:
local noise abatement requirements and curfews
airspace endorsements

Classes of airspace may be:
as designated by the regulator
restricted and danger areas
military control zones
Air Defence Identification Zones

Briefings must include:
briefing passengers on details of the flight
explaining precautions to avoid interference with flight controls
briefing the location of emergency exits
explaining smoking requirements
demonstrating the secure stowage of hand luggage
demonstrating the use of flotation devices where applicable
explaining operation of doors and escape hatches
demonstrating the securing and release of seat belts and/or safety harnesses
demonstrating the use of oxygen equipment if applicable
demonstrating the use of safety equipment
briefing passengers on emergency procedures on the ground and in the air
aiding and assisting passengers
demonstrating the use of fresh air vents
demonstrating the position of airsickness bags
exercising control of passengers on the ground and in the aircraft
managing passengers in an emergency
controlling the cabin temperature

Procedures for calculating and managing cargo (where applicable) may include:
identifying and labelling of cargo
conducting cargo calculations including weight, balance and deck loading
identifying dangerous goods and applying dangerous goods procedures
determining and applying safety and security requirements
managing the load planning and the storage, loading, handling, securing, unloading and security of the cargo
implementing decisions for carriage or non-carriage and management of load

Dependent on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
standard operating procedures

Information/documents may include:
relevant sections of Civil Aviation Safety Regulations and Civil Aviation Orders pertaining to the briefing and management of passengers and the management and calculation of aircraft cargoes
in Defence context, relevant Defence Orders and Instructions
IATA regulations related to air cargo
instructions for cargo securing devices and handling equipment
Cargo Flight Manual/Pilot's Operating Handbook (POH)
Manual of Standards - Pilot Licensing (MOS-PL)
Dangerous Goods Manual
Aeronautical Information Publication (AIP)
En Route Supplement Australia (ERSA)
charts
operations manuals
approved passenger safety checklists
approved checklists and guidelines, including checklists for special cargo such as perishable cargo, dangerous goods, fragile items, live freight, etc.
aircraft cargo documentation
aircraft passenger documentation
workplace procedures and instructions and job specification
induction and training materials
conditions of service, legislation and industrial agreements including workplace agreements and awards

Applicable regulations and legislation may include:
relevant Civil Aviation Safety Regulations and Civil Aviation Orders
in Defence context, relevant Defence Orders and Instructions
IATA cargo regulations
relevant state/territory OH&S legislation
relevant state/territory environmental protection legislation
relevant Australian Standards

Performance includes tolerances specified in either of:
relevant licence and aircraft rating requirements of the Civil Aviation Safety Authority (CASA) such as:
Day VFR Syllabus
Manual of Standards
relevant Defence documentation such as:
Defence Orders and Instructions
approved curricula and training documentation

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement

Context of, and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Processes and techniques must be equitable and fulfil regulatory requirements. This includes the assessment of language and literacy proficiency to the required workplace standard

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace

Replaces
State Code National Code Title Type
W1965 TDAI1203A Manage aircraft passengers and cargo Unit of competency
Replaced By
State Code National Code Title Type
WB792 AVII4012B Manage aircraft passengers and cargo Unit of competency
No information