Elements and Performance Criteria

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Written materials to be read may include:
agendas
emails
facsimiles
flyers
help screens
instructions
letters
manuals
memos
messages
minutes
reports
schedules
timetables
web calendars
web sites
Tables, charts and other graphic information may include:
work schedules
organisation charts
timetables
pay scales
leave rosters
Procedural information may include:
supporting diagrams
manufacturers'/operating instructions/technical instructions
work unit/organisation guidelines and procedures
supervisor's/team leader's instructions
occupational health and safety procedures
style manuals
Written materials may include:
correspondence
emails
memos
file notes
meeting notes
summaries
short reports
leave applications
travel forms
petty cash vouchers
Legislation and organisational procedures may include:
State/Territory or Commonwealth legislation, regulations, policies, procedures and guidelines relating to the preparation and security of written information in the public sector, including freedom of information, privacy, copyright, confidentiality, equal employment opportunity, diversity, occupational health and safety
Commissioner's instructions
public sector standards
fraud control standards
codes of practice
codes of ethics
security standards for government information
administrative procedures
writing guides/style manuals

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPGOV201B Work in a public sector environment
PSPGOV203B Deliver a service to clients
PSPGOV204B Access and use resources
PSPGOV205B Participate in workplace change
PSPGOV206B Handle workplace information
PSPGOV207B Use technology in the workplace
PSPOHS201B Follow workplace safety procedures
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of Employability Skills as they relate to this unit
routine workplace materials written for a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to written workplace materials
examples of routine workplace materials
government style manual and organisational writing guidelines
case studies and workplace scenarios to capture the range of routine reading and writing situations likely to be encountered in the public sector
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment, or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when reading and writing routine workplace materials, including coping with difficulties, irregularities and breakdowns in routine
routine workplace materials written for a range of (3 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
portfolios
projects
questioning
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments