Qualification Outline

Date retreived
22/07/2026 5:30 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate II in Information and Cultural Services

Certificate II in Information and Cultural Services

Qualification
National Code:
CUA20515
State Code:
AZM9
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0913 - Librarianship, Information Management And Curatorial Studies
Original TGA Release Date
15/01/2016
Approved Date
21/07/2016
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
363
Duration
1 Semester
Current Release Number
2.00
Current Release Date
20/12/2018
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
2.00 20/12/2018 Current Approved
1.00 15/01/2016 Replaced Approved
Description

This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

Licensing/regulatory information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Schedule
Packaging Rules
Total number of units = ten (10)
- five (5) core units plus
- five (5) elective units of which:
- three (3) units must be selected from the electives listed below
- two (2) units may be selected from the remaining listed electives or any currently endorsed training package qualification or accredited course at Certificate I, II or III level.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid vocational outcome.
1. Core Units

All five (5) units must be completed.

State Code National Code Title Hours Type
AUL95 BSBWHS201 Contribute to health and safety of self and others 15 Unit of competency
AUK74 BSBCUS201 Deliver a service to customers 40 Unit of competency
AWF42 CUAIND202 Develop and apply knowledge of information and cultural services organisations 60 Unit of competency
AUU08 ICTICT203 Operate application software packages 60 Unit of competency
AUH64 BSBWOR203 Work effectively with others 20 Unit of competency
2. Elective Units

At least three (3) units must be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
S6192 SIRXSLS002A Advise on products and services 25 Unit of competency
AWG22 BSBLIB201 Assist with circulation services 50 Unit of competency
OAO69 CUAEVP211 Assist with the staging of public activities or events 50 Unit of competency
AUK99 BSBRKG301 Control records 50 Unit of competency
AWI75 CUAIND201 Develop and apply creative arts industry knowledge 20 Unit of competency
WF693 SITTGDE305 Develop and maintain the general and regional knowledge required by guides 40 Unit of competency
AWJ55 CUACNM201 Monitor collections for changes in condition 30 Unit of competency
AUU33 ICTICT204 Operate a digital media technology package 40 Unit of competency
AUK77 BSBSUS201 Participate in environmentally sustainable work practices 10 Unit of competency
AWH36 CUAPPR202 Participate in planning process for proposed artwork sites 20 Unit of competency
AWG21 BSBLIB202 Process information resource orders 50 Unit of competency
WF740 SITXCCS201 Provide visitor information 20 Unit of competency
AWJ08 CUAEVP202 Provide visitors with venue information and assistance 30 Unit of competency
AUK20 BSBRKG303 Retrieve information from records 30 Unit of competency
WF748 SITXCOM201 Show social and cultural sensitivity 20 Unit of competency
WF700 SITTIND201 Source and use information on the tourism and travel industry 25 Unit of competency
AWH35 CUAPPR203 Store finished creative work 20 Unit of competency
AUK98 BSBWOR204 Use business technology 30 Unit of competency
AUU12 ICTICT104 Use digital devices 30 Unit of competency
AUW83 ICTWEB201 Use social media tools for collaboration and engagement 20 Unit of competency
WF689 SITTGDE301 Work as a guide 55 Unit of competency
C7997 PSPGOV208A Write routine workplace materials 30 Unit of competency
Replaces
State Code National Code Title Type
D694 CUL20111 Certificate II in Information and Cultural Services Qualification
Replaced By
State Code National Code Title Type
BGU1 CUA20520 Certificate II in Information and Cultural Services Qualification
No information
Entry Requirements

Nil

Traineeships and Apprenticeships
(TR02540) LIBRARY AND INFORMATION SERVICES (LEVEL 2) Traineeship