Unit of competency Outline
Date retreived
22/07/2026 10:31 PM AWST
22/07/2026 10:31 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work effectively with others
Work effectively with others
Unit of competency
National Code
BSBWOR203
BSBWOR203
State Code
AUH64
AUH64
TGA Status
Replaced
Replaced
DTWD Status
Transition (Replaced)
Transition (Replaced)
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
120505 - Work Practices Programmes
Original Release Date
15/09/2015
Nominal Hours
20
Description
This unit describes the skills and knowledge required to work cooperatively with others and deal effectively with issues, problems and conflict.It applies to individuals who perform a range of routine tasks using a limited range of practical skills, and a fundamental knowledge of teamwork in a defined context under direct supervision or with limited individual responsibility.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Develop effective workplace relationships
- 1.1 Identify own responsibilities and duties in relation to workgroup members and undertake activities in a manner that promotes cooperation and good relationships
- 1.2 Take time and resource constraints into account in fulfilling work requirements of self and others
- 1.3 Encourage, acknowledge and act on constructive feedback provided by others in the workgroup
2. Contribute to workgroup activities
- 2.1 Provide support to team members to ensure workgroup goals are met
- 2.2 Contribute constructively to workgroup goals and tasks according to organisational requirements
- 2.3 Share information relevant to work with workgroup to ensure designated goals are met
- 2.4 Identify and plan strategies/opportunities for improvement of workgroup in liaison with workgroup
3. Deal effectively with issues, problems and conflict
- 3.1 Respect differences in personal values and beliefs and their importance in the development of relationships
- 3.2 Identify any linguistic and cultural differences in communication styles and respond appropriately
- 3.3 Identify issues, problems and conflict encountered in the workplace
- 3.4 Seek assistance from workgroup members when issues, problems and conflict arise and suggest possible ways of dealing with them as appropriate or refer them to the appropriate person
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S8083 | BSBWOR203B | Work effectively with others | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OCD94 | BSBTWK201 | Work effectively with others | Unit of competency |