Unit of competency Outline
Date retreived
22/07/2026 9:44 PM AWST
22/07/2026 9:44 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Process information resource orders
Process information resource orders
Unit of competency
National Code
BSBLIB202
BSBLIB202
State Code
AWG21
AWG21
TGA Status
Replaced
Replaced
DTWD Status
Transition (Replaced)
Transition (Replaced)
State Implementation and Classification
Approved Date
05/07/2016
Field of Education
091301 - Librarianship And Information Management
Original Release Date
05/07/2016
Nominal Hours
50
Description
This unit describes the skills and knowledge required to determine, order and receive orders for information resources according to organisational acquisition procedures.It applies to individuals undertaking straightforward administrative and organisational functions in a library or information services context, generally under supervision, within established procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Determine ordering requirements
- 1.1 Search for and verify bibliographic details for requested information resources within required timeframes
- 1.2 Check availability and estimated cost of requested information resources
- 1.3 Select suppliers according to organisational guidelines
- 1.4 Check supplier performance to inform selection, and report performance problems to appropriate colleagues
2 Order information resources
- 2.1 Create and despatch order records according to organisational procedures
- 2.2 Prioritise urgent orders and action to expedite receipt
- 2.3 Check progress of orders and take appropriate followup action where necessary
- 2.4 Update records of ordered material to reflect changes in availability or price according to organisational procedure
- 2.5 Refer problems with processing orders to appropriate personnel as required
3 Receive information resources
- 3.1 Accept materials and complete checking processes against invoice and order details
- 3.2 Process invoices for payment or raise queries with suppliers
- 3.3 Follow organisational procedures when making claims to suppliers for missing, damaged or incorrect material
- 3.4 Record details of material received according to organisational procedures
- 3.5 Complete physical processing tasks for received items as required
- 3.6 Sort received items in priority order ready for cataloguing
- 3.7 Update relevant records and note irregularities
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D9427 | CULINS202A | Process information resource orders | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OCD77 | BSBINS203 | Assist with circulation services | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZM9 | CUA20515 | Certificate II in Information and Cultural Services | Qualification |
| AZK2 | BSB31215 | Certificate III in Library and Information Services | Qualification |