Unit of competency Outline

Date retreived
22/07/2026 8:07 PM AWST

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Facilitate breakthrough improvements

Facilitate breakthrough improvements

Unit of competency
National Code
MSS403058
State Code
OEQ21
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
16/12/2022
View on TGA
State Implementation and Classification
Approved Date
03/05/2023
Field of Education
080317 - Quality Management
Original Release Date
03/05/2023
Nominal Hours
35
Description
This unit describes the skills and knowledge required to facilitate implementation of discrete targeted improvement activities to achieve breakthrough improvements in selected processes, operations or products/services, typically to reduce waste (muda) identified through value stream mapping.This unit applies to team leaders or others who provide guidance and support to assist a formal or ad hoc team to identify and implement improvements within a brief intensive project. This unit applies to any organisation that is implementing continuous improvement or more formal competitive systems and practices.No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Notes
Elements and Performance Criteria
1. Prepare for improvement event
  • 1.1 Engage team members in improvement event
  • 1.2 Identify process or processes to be targeted in improvement event
  • 1.3 Assist team members to identify how their own roles contribute to value to customer
  • 1.4 Assist team to identify boundaries of event, including any imposed exclusions
  • 1.5 Identify key process indicators, or key performance indicators, and other information required for improvement event
  • 1.6 Identify skill needs for personnel engaged in breakthrough improvement event and arrange for required training
  • 1.7 Establish communication processes with sponsor and stakeholders
2. Identify improvements
  • 2.1 Assist team to review current processes, operations or products/services and identify options for radical improvements
  • 2.2 Facilitate team to evaluate options and agree on improvements to be made
  • 2.3 Encourage and assist team to plan activities and identify metrics to be monitored
  • 2.4 Facilitate allocation of resources and strategies to manage impact on routine work
3. Facilitate the event
  • 3.1 Assist team to gather baseline data on selected metrics
  • 3.2 Assist team to identify and address barriers to making improvements
  • 3.3 Monitor team dynamics and facilitate team focus and cooperation
  • 3.4 Liaise with sponsor to communicate progress and maintain their support
4. Evaluate improvements
  • 4.1 Assist team to gather and interpret data on metrics
  • 4.2 Facilitate team activities to evaluate outcomes of the event
  • 4.3 Identify causes for areas of poor performance from changes and identify changes to address them
  • 4.4 Report outcomes of event to sponsor and stakeholders
5. Embed improvements
  • 5.1 Establish mechanisms to ensure new systems and practices are communicated to relevant personnel
  • 5.2 Motivate team to apply new systems and practices and sustain improvements
  • 5.3 Make, or initiate action for, updates to procedures to reflect new systems and practices
No information
No information
Replaces
State Code National Code Title Type
OAS74 MSS403054 Facilitate breakthrough improvements Unit of competency
BAK18 MSS403043 Facilitate breakthrough improvements in an office Unit of competency