Unit of competency Outline

Date retreived
22/07/2026 6:11 AM AWST

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Manage human sources

Manage human sources

Unit of competency
National Code
CSCITL001
State Code
AUZ03
TGA Status
Current
DTWD Status
Approved
Current Release Number
2.00
Current Release Date
25/01/2021
View on TGA
State Implementation and Classification
Approved Date
17/12/2015
Field of Education
080303 - Human Resource Management
Original Release Date
17/12/2015
Nominal Hours
50
Description
This unit describes the skills required to manage risks and security for human sources, interact and communicate effectively with sources, and manage source information.Human sources are people who provide information about activities within correctional facilities or community release behaviour to correctional services staff. Information may be provided on an ongoing or one-off basis. Human sources may be:covert sourcescommunity sourcescontact sourcesThe skills and knowledge described in this unit must be carried out within the legislative, regulatory and policy environment in which they are performed. Organisational policies and procedures must be consulted and adhered to, particularly those related to management of human sources and source information.A person undertaking this role works independently and in small teams under light supervision, making independent decisions based on a specified procedural framework.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Manage risk and operational safety and security for human sources
  • 1.1 Manage human source activities in conjunction with relevant stakeholders.
  • 1.2 Assess human source suitability as an intelligence asset.
  • 1.3 Provide contact arrangements to ensure operational security and effectiveness of human source.
  • 1.4 Establish and maintain suitable locations for meeting a human source.
  • 1.5 Provide instruction and briefing to human source on operational security and safety.
  • 1.6 Create and maintain an appropriate cover story.
  • 1.7 Monitor risk to human source and implement appropriate action.
2 Interact/ communicate effectively with human sources
  • 2.1 Establish rapport and confidential relationship with human source.
  • 2.2 Use language and communication techniques appropriate to the human source being engaged.
  • 2.3 Gather information in a secure and discreet manner without compromising the integrity of the human source operation.
  • 2.4 Interact with human sources and co-workers while maintaining professional boundaries.
3 Manage human source information
  • 3.1 Record human source details and maintain contact records.
  • 3.2 Evaluate and re-evaluate human source information.
  • 3.3 Store information collected from human sources securely.
  • 3.4 De-identify human source information where necessary.
  • 3.5 Disseminate human source information to relevant parties.
No information
No information
Replaces
State Code National Code Title Type
WC778 CSCITL501 Manage human sources Unit of competency
State Code National Code Title Type
AWH7 CSC50115 Diploma of Correctional Administration Qualification
BIF6 CSC50122 Diploma of Correctional Administration Qualification