Unit of competency Outline
Date retreived
23/07/2026 4:47 AM AWST
23/07/2026 4:47 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Direct the development of a knowledge management strategy for a business
Direct the development of a knowledge management strategy for a business
Unit of competency
National Code
BSBMGT801
BSBMGT801
State Code
AUK42
AUK42
TGA Status
Replaced
Replaced
DTWD Status
Transition (Replaced)
Transition (Replaced)
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
15/09/2015
Nominal Hours
70
Description
This unit describes the performance outcomes, skills and knowledge required to develop a knowledge management strategy as a key business enabler.It applies to senior managers, including strategic business analysts and executive managers, who use cognitive and creative skills to review, critically analyse, consolidate and synthesise knowledge, to generate ideas, and provide solutions to complex problems. They use communication skills to demonstrate their understanding of theoretical concepts and to transfer knowledge and ideas to others.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Analyse existing knowledge management systems
- 1.1 Evaluate existing arrangements for the capture and use of business knowledge from internal and external sources
- 1.2 Differentiate between knowledge management and information management systems within the organisation
- 1.3 Ensure the effectiveness of existing procedures and systems is evaluated in terms of meeting the needs of clients, organisational aims, objectives and standards
- 1.4 Identify the need for improvements in the organisation's strategic use of knowledge
2. Evaluate knowledge management options
- 2.1 Investigate barriers to capturing knowledge within the organisation
- 2.2 Review evaluations and recommendations regarding knowledge management software with respect to its usefulness and likeliness to benefit the organisation
- 2.3 Review investigations into incentives and reward systems to support knowledge management
- 2.4 Ensure that the required processes for maintaining an integrated knowledge management system are considered
- 2.5 Facilitate development of a business case to determine the viability of selected options and recommend a way forward for the organisation
3. Develop a knowledge-management strategy
- 3.1 Develop the knowledge management business strategy in consultation with senior staff for the capture and use of organisational knowledge
- 3.2 Ensure that business processes are designed to support knowledge management according to organisational needs and budget
- 3.3 Ensure that technology requirements for implementation of the strategy are costed and included in the organisational budget cycle
- 3.4 Ensure that the processes for the periodic review of knowledge management metrics within the business are in place to maintain ongoing effectiveness and continuous improvement
- 3.5 Ensure that the knowledge management strategy meets organisational requirements identified in its overall business plan and business strategy
No information
No information
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OCG03 | BSBINS601 | Manage knowledge and information | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVT1 | BSB80215 | Graduate Diploma of Strategic Leadership | Qualification |