Unit of competency Outline

Date retreived
23/07/2026 4:43 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Manage the organisation's information systems

Manage the organisation's information systems

Unit of competency
National Code
CHCINF604C
State Code
D2584
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
24/11/2010
Field of Education
080301 - Business Management
Original Release Date
24/11/2010
Nominal Hours
70
Description
DescriptorThis unit describes the knowledge and skills required to coordinate information systems, including as a supervisor of a work area/program
Notes
Elements and Performance Criteria
1. Identify and address information requirements
  • 1.1 Identify information requirements in terms of their relevance to organisation and worker goals and objectives and expected outcomes for clients
  • 1.2 Collect and analyse relevant information and use to inform decision-making
  • 1.3 Identify, utilise and periodically evaluate sources of relevant information
  • 1.4 Identify, evaluate and implement options for information collection and dissemination so maximum use is made of the organisation's resources and of the community
2. Supervise day to day processes for collection, use, storage and dissemination of information
  • 2.1 Elicit, monitor and verify issues arising from day to day operation of information systems
  • 2.2 Provide staff with information about relevant policies and procedures including confidentiality, ethics and security protocols, and advise management of any breaches
  • 2.3 Provide advice on complex information requests as required
  • 2.4 Develop, implement and evaluate processes and appropriate administrative procedures for dealing with information requests and exchange
  • 2.5 Contribute to design of administrative procedures and policies
3. Establish and manage systems to record, store, process and distribute information
  • 3.1 Develop and implement strategies to ensure all aspects of information collection and storage, dissemination and disposal comply with relevant organisation and statutory requirements
  • 3.2 Periodically re-evaluate methods used to record and store information for effectiveness, efficiency, security and integrity, and introduce new methods as necessary
  • 3.3 Analyse any substantial breakdowns in recording, storing and accessing information for cause and effect, and take corrective action to minimise impact
  • 3.4 Establish and implement systems to ensure appropriate availability of information for clients and the organisation
  • 3.5 Monitor currency, validity and usefulness of information and take appropriate actions for disposal or storage
  • 3.6 Investigate available technology and analyse for application to day to day and specific operations
  • 3.7 Inform staff appropriately about correct use of equipment in accordance with manufacturer's specifications and occupational health and safety (OHS) guidelines
  • 3.8 Investigate staff access to training and operation of current and emerging technology and integrate into planning for day to day operations
  • 3.9 Monitor application of correct operating and safety procedures on a regular basis and improve work practices as required to ensure compliance with OHS and other guidelines
4. Support and supervise the development of information and educational resources
  • 4.1 Develop guidelines for production of educational and informational resources in consultation with clients and stakeholders
  • 4.2 Recruit appropriate expertise to develop designated information and educational resources to optimise their impact
  • 4.3 Provide opportunities for users of organisation information to advise on development of information and educational resources
  • 4.4 Incorporate relevant cultural considerations in the development of information/education resources
No information
No information
Replaces
State Code National Code Title Type
S3171 CHCINF4B Manage the organisation's information systems Unit of competency
Replaced By
State Code National Code Title Type
WC934 CHCINF604D Manage the organisation's information systems Unit of competency
State Code National Code Title Type
D327 CHC60108 Advanced Diploma of Disability Work Qualification