Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Work may be conducted:
in a range of towing situations
by day or night
in a range of weather conditions
Customers may be:
vehicle owners
operators of expressways, freeways, tollways or tunnels
police and other emergency services personnel
local government authorities
car park operators
road traffic authorities
owners and operators of equipment elevating work platforms, forklifts, small load shifting equipment, etc.
Towing situations may include:
vehicle accidents
vehicle breakdowns
expressway breakdowns and accidents
tunnel breakdowns and accidents
stolen cars
vehicles illegally parked on clearways
vehicles illegally parked in car parks
abandoned vehicles
carriage of equipment such as elevating work platforms, forklifts, small load shifting equipment, etc.
Required towing vehicle may include:
tilt tray tow truck with winch (5 tonne, 7.5 tonne and 10 tonne capacity)
tow truck with crane and cradle
towing vehicle with a detachable self loading table top
articulated drop-deck low loader
trailer
Potential hazards that may occur in various towing situations may include:
vehicular traffic at the scene
live electrical wires
contaminated blood at scene
weather conditions
oil on vehicle trays (slippery surfaces)
unsafe or damaged equipment
unsafe procedures in the use of towing equipment
fire at the scene
spilt or leaking fuel or dangerous or hazardous goods or substances
unsafe manual lifting procedures
sharps that may be contaminated with transmittable diseases
Hazard control strategies may include:
use of flashing lights on vehicles
deployment of safety equipment such as warning signs or witch's hats
strategic positioning of towing vehicle
use of appropriate personal protective equipment, including reflective vests and raincoats
use of safe procedures in the use of towing equipment
checking equipment and isolating, rectifying or reporting any defective equipment
following correct safety procedures in the event of live fallen electrical wires at an accident scene
following correct procedures in the event of spilt or leaking fuel or dangerous or hazardous goods or substances as per the Australian Dangerous Goods Code
using correct portable firefighting equipment to control a fire at the scene
correct manual lifting strategies
cleaning of vehicles (including removal of oil from vehicle trays)
Depending on the organisation concerned, operating procedures may be called:
standard operating procedures
company procedures
enterprise procedures
organisational procedures
established procedures
Personal protective equipment may include:
gloves
safety headwear and footwear
safety glasses
two-way radios
high visibility clothing (raincoats and vests)
portable fire extinguishers
Communication at towing sites and in the work area may include:
mobile phone
fax
email
internet
RF communications
oral, aural or signed communications
Information and documents may include:
standard procedures and policies for the setting up and securing a towing situation
manufacturers specifications for towing vehicle, equipment and tools
workplace and client instructions
relevant OH&S requirements and policies
relevant Australian standards and certification requirements
material safety data sheets where applicable
codes of practice including the National Standards for Manual Handling and the Industry Safety Code
relevant legislation, regulations and related documentation including the ADG Code
quality assurance standards
emergency procedures
Applicable legislation, regulations and codes may include:
relevant standards and codes pertaining to the setting up and securing of a towing situation
relevant state/territory regulations and licence/permit requirements pertaining to the operation of tow trucks
relevant state/territory road rules
relevant state/territory OH&S legislation
relevant state/territory environmental protection legislation

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace