Qualification Outline

Date retreived
22/07/2026 4:45 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate II in Driving Operations

Certificate II in Driving Operations

Qualification
National Code:
TLI21210
State Code:
W913
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0305 - Automotive Engineering And Technology
Original TGA Release Date
17/02/2014
Approved Date
22/07/2011
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
479
Duration
2 Semesters
Current Release Number
5.00
Current Release Date
17/02/2014
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
5.00 17/02/2014 Current Approved
Description

Rationale:
This qualification is designed for driving operation job roles within the Transport and Logistics Industry. Successful completion of the qualification will require competence in units of competency that relate to the job role requirements defined as aligned at AQF Level 2. Successful completion of the licensing units within the qualification must align with licensing and regulatory requirements applicable to driving and state/territory regulatory requirements.

Job roles:
Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:
Express Driver
Pick up and Delivery
Courier
Taxi Truck Driver
Priority
Taxicab Driver
Tow Truck Driver.

Schedule
Packaging Rules
Requirements for completion of the qualification:
A successful assessment outcome for a total of eighteen (18) to nineteen (19) units of competency (depending on the group selected) comprising:
- the six (6) core units, plus
- at least one (1) licensing or industry unit relevant to the vehicle type applicable to the job role, listed in the qualification outline plus
- all units within one (1) of the selected group (job roles), listed below plus
- six (6) elective units which may be taken from the elective units list , or may include up to three (3) units which may be drawn with appropriate contextualisation from this Training Package, and/or from Certificate II qualifications in other relevant nationally endorsed Training Package or accredited course.
1. Core Units

All six (6) units must be completed

State Code National Code Title Hours Type
D5126 TLIF2010A Apply fatigue management strategies 30 Unit of competency
D5097 TLIE1005A Carry out basic workplace calculations 20 Unit of competency
D5193 TLIL1001A Complete workplace orientation/induction procedures 25 Unit of competency
D5122 TLIF1001A Follow occupational health and safety procedures 20 Unit of competency
D5159 TLIH2001A Interpret road maps and navigate pre-determined routes 20 Unit of competency
D5061 TLID1001A Shift materials safely using manual handling methods 20 Unit of competency
2. Licensing / Industry Units

One (1) unit must be completed from the licensing or industry group.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
D5026 TLIC3004A Drive heavy rigid vehicle 40 Unit of competency
D5015 TLIC2002A Drive light rigid vehicle 40 Unit of competency
D5025 TLIC3003A Drive medium rigid vehicle 40 Unit of competency
D5016 TLIC2009A Drive taxicab 40 Unit of competency
WG238 TLILIC2016B Licence to drive a heavy rigid vehicle 40 Unit of competency
WG236 TLILIC2014B Licence to drive a light rigid vehicle 40 Unit of competency
WG237 TLILIC2015B Licence to drive a medium rigid vehicle 40 Unit of competency
D5014 TLIC1051A Operate commercial vehicle 30 Unit of competency
D5017 TLIC2012A Ride courier/delivery motorcycle 20 Unit of competency
3. Group A Medium Freight Units

All units within ONE (1) group must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
D5125 TLIF2006A Apply accident-emergency procedures 20 Unit of competency
D5163 TLII1002A Apply customer service skills 20 Unit of competency
D4946 TLIB2004A Carry out vehicle inspection 20 Unit of competency
D5064 TLID2004A Load and unload goods/cargo 30 Unit of competency
D5104 TLIE3004A Prepare workplace documents 20 Unit of competency
D5100 TLIE2008A Process workplace documentation 20 Unit of competency
4. Group B Tow Truck Units

All units within ONE (1) group must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
D5163 TLII1002A Apply customer service skills 20 Unit of competency
D5064 TLID2004A Load and unload goods/cargo 30 Unit of competency
D5040 TLIC3035A Manage the operation of a tow truck 50 Unit of competency
D5100 TLIE2008A Process workplace documentation 20 Unit of competency
D4955 TLIB2079A Set up and secure a towing situation 20 Unit of competency
5. Group C Taxi Units

All units within ONE (1) group must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
D5287 TLIP2037A Carry out financial transactions and maintain records 5 Unit of competency
D5199 TLIL2060A Complete induction to the transport industry 5 Unit of competency
D5132 TLIF2072A Comply with safety and security procedures 10 Unit of competency
D5162 TLIH3004A Identify major roads, services and attractions 40 Unit of competency
D5166 TLII2019A Provide taxicab customer service 8 Unit of competency
D4962 TLIB2090A Use communication systems in a taxicab 5 Unit of competency
6. Group D Community Service Units

All units within ONE (1) group must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
D5180 TLIJ2001A Apply quality procedures 40 Unit of competency
D4946 TLIB2004A Carry out vehicle inspection 20 Unit of competency
D5129 TLIF2019A Ensure a safe on-board passenger and working environment 24 Unit of competency
D5064 TLID2004A Load and unload goods/cargo 30 Unit of competency
D5100 TLIE2008A Process workplace documentation 20 Unit of competency
D5029 TLIC3011A Transport passengers with disabilities 40 Unit of competency
7. Group E General Units

All units within ONE (1) group must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
D5163 TLII1002A Apply customer service skills 20 Unit of competency
D4946 TLIB2004A Carry out vehicle inspection 20 Unit of competency
D5064 TLID2004A Load and unload goods/cargo 30 Unit of competency
D5096 TLIE1003A Participate in basic workplace communication 40 Unit of competency
D5100 TLIE2008A Process workplace documentation 20 Unit of competency
D4883 TLIA1001A Secure cargo 20 Unit of competency
8. General Elective Units

Six (6) units may be chosen from the general elective units listed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
D5125 TLIF2006A Apply accident-emergency procedures 20 Unit of competency
D5163 TLII1002A Apply customer service skills 20 Unit of competency
D5188 TLIK2003A Apply keyboard skills 20 Unit of competency
D5180 TLIJ2001A Apply quality procedures 40 Unit of competency
D4896 TLIA2044A Carry out delivery operations 20 Unit of competency
D5287 TLIP2037A Carry out financial transactions and maintain records 5 Unit of competency
D4946 TLIB2004A Carry out vehicle inspection 20 Unit of competency
D5199 TLIL2060A Complete induction to the transport industry 5 Unit of competency
D5132 TLIF2072A Comply with safety and security procedures 10 Unit of competency
D5284 TLIP2030A Conduct courier/delivery cash transactions 10 Unit of competency
D4895 TLIA2043A Consolidate mail 20 Unit of competency
WD885 SIRCDIS302 Deliver medicines to customers outside the pharmacy 10 Unit of competency
S8294 TLIF2092A Demonstrate awareness of chain of responsibility regulations 10 Unit of competency
D4894 TLIA2042A Despatch mail 20 Unit of competency
D5129 TLIF2019A Ensure a safe on-board passenger and working environment 24 Unit of competency
D5265 TLIO2021A Follow security procedures when working with goods and cargo 40 Unit of competency
D5162 TLIH3004A Identify major roads, services and attractions 40 Unit of competency
WG238 TLILIC2016B Licence to drive a heavy rigid vehicle 40 Unit of competency
WG236 TLILIC2014B Licence to drive a light rigid vehicle 40 Unit of competency
WG237 TLILIC2015B Licence to drive a medium rigid vehicle 40 Unit of competency
D5064 TLID2004A Load and unload goods/cargo 30 Unit of competency
D5040 TLIC3035A Manage the operation of a tow truck 50 Unit of competency
D4893 TLIA2041A Manually sort mail and parcels 20 Unit of competency
D5358 TLIU1009A Monitor plant and equipment in an environmentally sustainable manner 20 Unit of competency
D5014 TLIC1051A Operate commercial vehicle 30 Unit of competency
D5021 TLIC2049A Operate heavy vehicle on unsealed roads 20 Unit of competency
D5096 TLIE1003A Participate in basic workplace communication 40 Unit of competency
D5161 TLIH3002A Plan and navigate routes 20 Unit of competency
D5074 TLID2029A Prepare articles for delivery 10 Unit of competency
D5104 TLIE3004A Prepare workplace documents 20 Unit of competency
D4897 TLIA2045A Process international parcels and letters 20 Unit of competency
D4898 TLIA2046A Process parcels and letters 20 Unit of competency
D5100 TLIE2008A Process workplace documentation 20 Unit of competency
D5166 TLII2019A Provide taxicab customer service 8 Unit of competency
D5019 TLIC2040A Provide wheelchair accessible taxi services to passengers with disabilities 35 Unit of competency
D5013 TLIC1013A Ride courier/delivery bicycle 20 Unit of competency
D5017 TLIC2012A Ride courier/delivery motorcycle 20 Unit of competency
D4883 TLIA1001A Secure cargo 20 Unit of competency
D4955 TLIB2079A Set up and secure a towing situation 20 Unit of competency
D4899 TLIA2047A Stream mail 20 Unit of competency
D5029 TLIC3011A Transport passengers with disabilities 40 Unit of competency
D4962 TLIB2090A Use communication systems in a taxicab 5 Unit of competency
D5190 TLIK2010A Use infotechnology devices in the workplace 40 Unit of competency
D4943 TLIB1080A Use, clean and maintain towing equipment 10 Unit of competency
Replaces
State Code National Code Title Type
W742 TLI21209 Certificate II in Driving Operations Qualification
Replaced By
State Code National Code Title Type
AZQ2 TLI21216 Certificate II in Driving Operations Qualification
VET Info Notes
Supersedes and is equivalent to TLI21209.
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
(TR07320) DRIVING OPERATIONS (LEVEL 2) Traineeship