Qualification Outline

Date retreived
22/07/2026 5:25 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate II in Driving Operations

Certificate II in Driving Operations

Qualification
National Code:
TLI21216
State Code:
AZQ2
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0305 - Automotive Engineering And Technology
Original TGA Release Date
29/02/2016
Approved Date
18/08/2020
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
420
Duration
2 Semesters
Current Release Number
4.00
Current Release Date
12/06/2020
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
4.00 12/06/2020 Current Approved
3.00 04/07/2018 Replaced Approved
2.00 17/05/2017 Replaced Approved
1.00 29/02/2016 Replaced Approved
Description

This is a qualification for those engaged in driving operation job roles within the transport and logistics industry.
It involves a prescribed range of tasks involving known routines and procedures, and taking some accountability for the quality of work outcomes.
Job roles
Job roles and titles vary across different sectors. Possible job titles relevant to this qualification include:
courier driver
express driver
pickup and delivery driver
priority driver
taxi truck driver
taxi driver
tow truck driver.
Successful achievement of the licensing units within the qualification must align with licensing and regulatory requirements applicable to driving and state/territory regulatory requirements.

Schedule
Packaging Rules
A total of eighteen (18) units of competency comprising:
- six (6) core units listed below, plus
- one (1) licensing/industry elective unit relevant to the vehicle type applicable to the job role from the licensing/industry elective units listed below, plus
- All units within one of the specialist elective groups (job roles) from Group A, Group B, Group C, Group D or Group E listed below, plus
- four (4) general elective units from Group F listed below if selecting Group E, or
-five (5) general elective units from Group F listed below if selecting Group A, Group C, Group D, or
- six (6) general elective units from Group F listed below if selecting Group B.

Up to three (3) of the general elective units may be selected from any relevant nationally endorsed Training Package or accredited course. The units must contribute to the vocational outcomes of the qualification.

Elective units can only be counted once towards the qualification packaging rules i.e. if a unit is listed in both a specialist elective group and the general elective group, it can only be counted as one of the elective units required.

Where imported units are selected, care must be taken to ensure that all prerequisite units specified are complied with.
1. Core Units

All six (6) units must be completed.

State Code National Code Title Hours Type
AVJ44 TLIF2010 Apply fatigue management strategies 30 Unit of competency
AVJ68 TLIE1005 Carry out basic workplace calculations 20 Unit of competency
AVI80 TLIL1001 Complete workplace orientation/induction procedures 25 Unit of competency
AVJ48 TLIF1001 Follow work health and safety procedures 20 Unit of competency
AWM10 TLIH2001 Interpret road maps and navigate pre-determined routes 20 Unit of competency
AVJ76 TLID1001 Shift materials safely using manual handling methods 20 Unit of competency
2. Licensing/Industry Elective Units

One (1) unit must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWM98 TLIC3004 Drive heavy rigid vehicle 40 Unit of competency
AWN05 TLIC2002 Drive light rigid vehicle 40 Unit of competency
AVK05 TLIC3003 Drive medium rigid vehicle 40 Unit of competency
AWN04 TLIC2009 Drive taxi 40 Unit of competency
AWL69 TLILIC2016 Licence to drive a heavy rigid vehicle 40 Unit of competency
AWL68 TLILIC2014 Licence to drive a light rigid vehicle 40 Unit of competency
AWL70 TLILIC2015 Licence to drive a medium rigid vehicle 40 Unit of competency
AWN06 TLIC1051 Operate commercial vehicle 30 Unit of competency
AWN03 TLIC2012 Ride courier/delivery motorcycle 20 Unit of competency
3. Group A Elective Units: Medium Freight

All units within one (1) specialist group (A,B,C,D OR E) must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AVJ45 TLIF2006 Apply accident-emergency procedures 20 Unit of competency
AVI97 TLII1002 Apply customer service skills 20 Unit of competency
OAA32 TLIB0002 Carry out vehicle inspection 20 Unit of competency
OBR24 TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) 20 Unit of competency
AWM75 TLID2004 Load and unload goods/cargo 30 Unit of competency
OAA36 TLIE0002 Process workplace documentation 20 Unit of competency
4. Group B Elective Units: Tow Truck

All units within one (1) specialist group (A,B,C,D OR E) must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AVI97 TLII1002 Apply customer service skills 20 Unit of competency
AWM75 TLID2004 Load and unload goods/cargo 30 Unit of competency
AWM94 TLIC3035 Manage the operation of a tow truck 50 Unit of competency
OAA36 TLIE0002 Process workplace documentation 20 Unit of competency
AWN22 TLIB2079 Set up and secure a towing situation 20 Unit of competency
5. Group C Elective Units: Taxi

All units within one (1) specialist group (A,B,C,D OR E) must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWL44 TLIP2037 Carry out financial transactions and maintain records 5 Unit of competency
AWL88 TLIL2060 Complete induction to the transport industry 5 Unit of competency
AWM22 TLIF2072 Comply with safety and security procedures 10 Unit of competency
AWM05 TLIH3004 Identify major roads, services and attractions 40 Unit of competency
AWM06 TLII2019 Provide taxi customer service 8 Unit of competency
AWN21 TLIB2090 Use communication systems in a taxi 5 Unit of competency
6. Group D Elective Units: Community Service

All units within one (1) specialist group (A,B,C,D OR E) must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AVI87 TLIJ2001 Apply quality procedures 40 Unit of competency
OAA32 TLIB0002 Carry out vehicle inspection 20 Unit of competency
AVJ42 TLIF2019 Ensure a safe on-board passenger and working environment 24 Unit of competency
AWM75 TLID2004 Load and unload goods/cargo 30 Unit of competency
OAA36 TLIE0002 Process workplace documentation 20 Unit of competency
AVK04 TLIC3011 Transport passengers with disabilities 40 Unit of competency
7. Group E Elective Units: General

All units within one (1) specialist group (A,B,C,D OR E) must be completed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AVI97 TLII1002 Apply customer service skills 20 Unit of competency
OAA32 TLIB0002 Carry out vehicle inspection 20 Unit of competency
OBR24 TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) 20 Unit of competency
AWM75 TLID2004 Load and unload goods/cargo 30 Unit of competency
AVJ69 TLIE1003 Participate in basic workplace communication 40 Unit of competency
OAA36 TLIE0002 Process workplace documentation 20 Unit of competency
AVL09 TLIA1001 Secure cargo 20 Unit of competency
8. Group F General Elective Units

Four (4) units may be completed if selecting Group E.
Five (5) units may be completed if selecting Group A, Group C, Group D.
Six (6) may be completed if selecting Group B.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
BBB27 TLIF0005 Apply a fatigue risk management system 35 Unit of competency
AVJ45 TLIF2006 Apply accident-emergency procedures 20 Unit of competency
AVJ26 TLIF3091 Apply awareness of dangerous goods and hazardous materials requirements 15 Unit of competency
AVI97 TLII1002 Apply customer service skills 20 Unit of competency
AVI84 TLIK2003 Apply keyboard skills 20 Unit of competency
AVI87 TLIJ2001 Apply quality procedures 40 Unit of competency
AWN57 TLIA2044 Carry out delivery operations 20 Unit of competency
AWL44 TLIP2037 Carry out financial transactions and maintain records 5 Unit of competency
OAA32 TLIB0002 Carry out vehicle inspection 20 Unit of competency
AWL88 TLIL2060 Complete induction to the transport industry 5 Unit of competency
AWM22 TLIF2072 Comply with safety and security procedures 10 Unit of competency
AWL46 TLIP2030 Conduct courier/delivery cash transactions 10 Unit of competency
AWN56 TLIA2043 Consolidate mail 20 Unit of competency
AWN59 TLIA2042 Despatch mail 20 Unit of competency
AVJ42 TLIF2019 Ensure a safe on-board passenger and working environment 24 Unit of competency
OBR24 TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) 20 Unit of competency
OBR20 TLIO0003 Follow security procedures when working with goods and cargo 40 Unit of competency
AWM05 TLIH3004 Identify major roads, services and attractions 40 Unit of competency
AWL69 TLILIC2016 Licence to drive a heavy rigid vehicle 40 Unit of competency
AWL68 TLILIC2014 Licence to drive a light rigid vehicle 40 Unit of competency
AWL70 TLILIC2015 Licence to drive a medium rigid vehicle 40 Unit of competency
AWM75 TLID2004 Load and unload goods/cargo 30 Unit of competency
AWM94 TLIC3035 Manage the operation of a tow truck 50 Unit of competency
AWN60 TLIA2041 Manually sort mail and parcels 20 Unit of competency
AVH58 TLIU1009 Monitor plant and equipment in an environmentally sustainable manner 20 Unit of competency
AWN06 TLIC1051 Operate commercial vehicle 30 Unit of competency
AWN00 TLIC2049 Operate heavy vehicle on unsealed roads 20 Unit of competency
AVJ69 TLIE1003 Participate in basic workplace communication 40 Unit of competency
AWM04 TLIH3002 Plan and navigate routes 20 Unit of competency
AWM66 TLID2029 Prepare articles for delivery 10 Unit of competency
AWM40 TLIE3004 Prepare workplace documents 20 Unit of competency
AWN58 TLIA2045 Process international parcels and letters 20 Unit of competency
AWN55 TLIA2046 Process parcels and letters 20 Unit of competency
OAA36 TLIE0002 Process workplace documentation 20 Unit of competency
AWM06 TLII2019 Provide taxi customer service 8 Unit of competency
AWN01 TLIC2040 Provide wheelchair accessible taxi services to passengers with disabilities 35 Unit of competency
AVK15 TLIC1013 Ride courier/delivery bicycle 20 Unit of competency
AWN03 TLIC2012 Ride courier/delivery motorcycle 20 Unit of competency
AVL09 TLIA1001 Secure cargo 20 Unit of competency
AWN22 TLIB2079 Set up and secure a towing situation 20 Unit of competency
AWN54 TLIA2047 Stream mail 20 Unit of competency
AVK04 TLIC3011 Transport passengers with disabilities 40 Unit of competency
AWN21 TLIB2090 Use communication systems in a taxi 5 Unit of competency
AVI82 TLIK2010 Use infotechnology devices in the workplace 40 Unit of competency
AWN30 TLIB1080 Use, clean and maintain towing equipment 10 Unit of competency
Replaces
State Code National Code Title Type
W913 TLI21210 Certificate II in Driving Operations Qualification
Replaced By
State Code National Code Title Type
BHH5 TLI21221 Certificate II in Driving Operations Qualification
No information
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
(TR07320) DRIVING OPERATIONS (LEVEL 2) Traineeship