Unit of competency Outline
Date retreived
22/07/2026 3:51 PM AWST
22/07/2026 3:51 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Use communication systems in a taxi
Use communication systems in a taxi
Unit of competency
National Code
TLIB2090
TLIB2090
State Code
AWN21
AWN21
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
04/08/2016
Field of Education
031309 - Communications Equipment Installation And Maintenance
Original Release Date
04/08/2016
Nominal Hours
5
Description
This unit involves the skills and knowledge required to use taxi cab communications systems by applying established communications principles and practices for taxi drivers. It includes identifying features of taxi communications system and operating it effectively, using appropriate communications protocols and communicating with a base. It also includes identifying faulty communications equipment operation and taking appropriate action, and using technical and colloquial language and vocabulary in day-to-day communications. Communication systems are used in accordance with codes/regulations and workplace requirements relevant for using taxi communications systems in the taxi industry. Safety checks and equipment tests are performed with limited or no supervision, and with full accountability and responsibility for self and others in achieving the prescribed outcomes.This unit meets part of the certification requirements for obtaining taxi driver accreditation. As requirements may vary between states and territories, people seeking taxi accreditation should contact their state/territory taxi regulator.
Notes
Elements and Performance Criteria
1 Identify features of taxi communications system
- 1.1 Features and functions of taxi radio system are identified
- 1.2 Features and functions of taxi computer dispatch system are identified
- 1.3 Features and functions of taxi duress alarm system are identified
2 Operate taxi communications system
- 2.1 Checks are carried out to confirm communications system is operational in accordance with manufacturer instructions and workplace procedures
- 2.2 Communications system is used in a manner consistent with road laws and safe driving practices
- 2.3 Communications security is maintained in accordance with workplace procedures
3 Use appropriate communications protocols
- 3.1 Received messages are interpreted and recorded as required in accordance with workplace procedures
- 3.2 Messages are transmitted clearly and precisely with due observation of ethics and protocols required of users
- 3.3 Incoming messages are received and are answered promptly and courteously within operating procedures and regulatory requirements
- 3.4 Clear, unambiguous vocal communication is used in accordance with operating procedures, language requirements and codes
- 3.5 Appropriate protocols and procedures are followed when using communications systems in emergencies
4 Maintain communications equipment operational status
- 4.1 Equipment is checked and monitored in accordance with workplace procedures
- 4.2 Minor faults in communications systems are identified, diagnosed and repaired or reported in accordance with workplace procedures
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D4962 | TLIB2090A | Use communication systems in a taxicab | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| ODQ02 | TLIB0023 | Use communication systems in a taxi | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZQ2 | TLI21216 | Certificate II in Driving Operations | Qualification |