Unit of competency Outline
Date retreived
22/07/2026 5:04 PM AWST
22/07/2026 5:04 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Participate in basic workplace communication
Participate in basic workplace communication
Unit of competency
National Code
TLIE1003
TLIE1003
State Code
AVJ69
AVJ69
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
23/02/2016
Field of Education
120505 - Work Practices Programmes
Original Release Date
23/02/2016
Nominal Hours
40
Description
This unit involves the skills and knowledge required to participate effectively in basic workplace communication as an integral part of routine work in the context of the workplace concerned.It includes communicating information about routine tasks, processes, events or skills; participating in group discussions to achieve appropriate work outcomes; and representing group views to others.Work is performed under some supervision, generally within a team environment.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Communicate information about routine tasks, processes, events or skills
- 1.1 Appropriate form of communication is selected and used to meet required purpose
- 1.2 Effective listening skills are used
- 1.3 Questions are used to gain additional information and to clarify understanding
- 1.4 Sources of information relevant to communication are identified
- 1.5 Information is selected and sequenced correctly
- 1.6 Verbal and written reporting is undertaken as required
- 1.7 Communication is undertaken in familiar and unfamiliar situations, and with familiar and unfamiliar individuals and groups
2 Participate in group discussions to achieve appropriate work outcomes
- 2.1 Responses are sought from, and ideas are shared with, others in the group
- 2.2 Constructive contributions are made in terms of the process involved
- 2.3 Goals or outcomes are communicated and/or recorded
3 Represent group views to others
- 3.1 Group views and opinions are interpreted and clarified as required
- 3.2 Context of, and reasons for, representing group views to others are confirmed and explained
- 3.3 Groups views and opinions are accurately reflected in representation to others
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D5096 | TLIE1003A | Participate in basic workplace communication | Unit of competency |